Audio Typist-ECMS

NHS National Services Scotland; Glasgow; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic Administration Team in a vital role as an Audio Typist, where you'll support healthcare professionals through audio and copy typing, alongside general administrative duties. This position promises a diverse range of daily challenges, requiring a proactive approach and a keen eye for detail. You'll be integral in maintaining patient confidentiality while managing sensitive information. This is an exciting opportunity to contribute to a leading healthcare system, ensuring smooth operations within the South Sector at the Queen Elizabeth University Hospital. If you're looking for a fulfilling role in a supportive environment, this could be the perfect fit for you.

Qualifications

• Proven ability in audio typing and word processing.
• Experience managing confidential information with attention to detail.

Responsibilities

• Typing from audio dictation and maintaining data on Excel.
• Liaising with clinicians and ensuring adherence to patient confidentiality.

Skills

Audio Typing

Word Processing

Attention to Detail

Confidentiality

Excel Spreadsheets

Problem Solving

Education

Relevant Administration Experience

Tools

Winscribe

Electronic Patient Records

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part-time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37-hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.

This role is designed to run Monday to Friday.

(Please note the salary is Pro Rata for part-time hours.)

An exciting opportunity has arisen to join a fast-paced Administration Team as a Band 2 Audio Typist supporting clinicians, through audio and copy typing/word processing and general administration support within the South Sector, based at the Queen Elizabeth University Hospital.

The role is diverse, with each day bringing new challenges. You will have proven ability in using your own initiative, working with confidential and highly sensitive information, showing attention to detail and the ability to work accurately, whilst understanding the importance of adhering to policies and procedures. A confident, professional personality with a can-do attitude is a must.

Main duties of the job:

1. Typing from audio dictation using Winscribe
2. Adherence to patient confidentiality and patient safety
3. Inputting and maintaining data on Excel spreadsheets
4. Using electronic patient records to type into various templates
5. Liaising with colleagues and clinicians
6. Sending electronic referrals
7. Problem solving, e.g. incoherent audio
8. Attention to detail for checking own typing
9. Finalise all letters following Standard Operating Procedures
10. Printing off letters following protocol to ensure no breaches
11. Ensuring all enclosures are included with correspondence
12. Managing/prioritizing own workload

Informal Contact: Jemma Clark, [e-mail], 0141 451 6178

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.