Audio Sales Engineer

Redline Group; Salford; On-site; GBP 42,000 - 62,000; Full time

Job summary

Redline Group Ltd is partnering with a globally recognised audio technology company in Manchester to recruit an Audio Sales Engineer. The role combines technical support, product guidance and relationship building, with opportunities to travel internationally and work directly with customers.

The ideal candidate will have experience in customer success, technical support or similar roles, a solid understanding of audio tech or music equipment, and the ability to explain technical concepts

Qualifications

• Experience in customer success, technical support or customer-facing technical role.
• Solid understanding of audio technology, music equipment or related products.
• Confident in explaining technical concepts and giving demonstrations.

Responsibilities

• Build strong relationships with customers and partners, supporting them throughout their experience with the products.
• Provide pre- and post-sales support, handling technical queries and product selection.
• Deliver product demonstrations, training and guidance to help customers get the best from the technology.
• Share customer feedback with internal teams to influence product improvements.

Skills

Customer success

Technical support

Applications engineering

Customer-facing tech

Job description

We're working with a globally recognised audio technology company based in Manchester, developing products used by musicians, engineers and audio professionals around the world.

They're looking for an Audio Sales Engineer to help customers and partners get the most out of their products. It's a varied, hands-on role combining technical support, product guidance and relationship building, with opportunities to travel internationally and work directly with customers.

In this Audio Sales Engineer role in Manchester, you will:

• Build strong relationships with customers and partners, supporting them throughout their experience with the products.
• Provide pre- and post-sales support, helping with technical queries, product selection and troubleshooting.
• Deliver product demonstrations, training and guidance to help customers get the best from the technology.
• Share customer feedback and insights with internal teams, helping influence product improvements and future development.

The ideal Audio Sales Engineer will have:

• Experience in customer success, technical support, applications engineering or a customer-facing technical role.
• A good understanding of audio technology, music equipment or related products.
• Confidence explaining technical concepts, delivering demonstrations and working with a range of customers.
• A proactive, people-focused approach, with a willingness to travel internationally to meet customers and partners.

This is a great opportunity to combine your interest in audio technology with a role that puts you close to customers, products and the people using them every day.

The role is based in Manchester, with international travel as part of the position.