Audio Sales Engineer

Redline Group Ltd; Manchester; On-site; GBP 35,000 - 52,000; Full time

Job summary

Redline Group Ltd is partnering with a globally recognised audio technology company in Manchester to recruit an Audio Sales Engineer. You will combine technical support with product guidance and relationship building, including international travel to meet customers.

In this role you will build strong customer relationships, provide pre- and post-sales support, deliver demonstrations and training, and relay customer insights to product teams to drive improvements.

Qualifications

• Experience in customer success, technical support, applications engineering or a customer-facing technical role.
• A good understanding of audio technology, music equipment or related products.
• Confidence explaining technical concepts, delivering demonstrations and working with a range of customers.
• A proactive, people-focused approach, with a willingness to travel internationally to meet customers and partners.

Responsibilities

• Build strong relationships with customers and partners, supporting them throughout their experience with the products.
• Provide pre- and post-sales support, helping with technical queries, product selection and troubleshooting.
• Deliver product demonstrations, training and guidance to help customers get the best from the technology.
• Share customer feedback and insights with internal teams, helping influence product improvements and future development.

Skills

Customer-facing

Technical support

Audio technology

Product demonstrations

Job description

We're working with a globally recognised audio technology company based in Manchester, developing products used by musicians, engineers and audio professionals around the world.

They're looking for an Audio Sales Engineer to help customers and partners get the most out of their products.It's a varied, hands-on role combining technical support, product guidance and relationship building, with opportunities to travel internationally and work directly with customers.

In this Audio Sales Engineer role in Manchester, you will:

• Build strong relationships with customers and partners, supporting them throughout their experience with the products.
• Provide pre- and post-sales support, helping with technical queries, product selection and troubleshooting.
• Deliver product demonstrations, training and guidance to help customers get the best from the technology.
• Share customer feedback and insights with internal teams, helping influence product improvements and future development.

The ideal Audio Sales Engineer will have:

• Experience in customer success, technical support, applications engineering or a customer-facing technical role.
• A good understanding of audio technology, music equipment or related products.
• Confidence explaining technical concepts, delivering demonstrations and working with a range of customers.
• A proactive, people-focused approach, with a willingness to travel internationally to meet customers and partners.

This is a great opportunity to combine your interest in audio technology with a role that puts you close to customers, products and the people using them every day.

The role is based in Manchester, with international travel as part of the position.