Auction Coordinator

Bidx1; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

BidX1 is looking for an Office Administrator to support its UK auctions from the London office at 4-5 Langham Place. The role requires in-office work three days a week with two days at home, and includes coordinating UK sales teams and maintaining vendor and client information in our CRM.

The candidate should excel in organisation and communication, with proficiency in Outlook, Excel and Word. Dynamics 365 experience is desirable, and 3-5 years in admin/operations is expected; training on our

Qualifications

• 3-5 years in an administrative or operations role.
• Experience answering calls from customers.
• Proficiency in Outlook, Excel and Word.
• Desirable: Dynamics 365 experience or property industry exposure.

Responsibilities

• Use Microsoft Dynamics 365 CRM to add property and client information.
• Answer customers’ calls and email enquiries.
• Advertise property viewings via our viewing platform.
• Issue and send Agency Agreements to vendors.
• Perform Anti-Money Laundering checks.
• Approve Bidder Registrations.
• Order Sale Boards & EPCs.
• Work with Group teams based in Dublin when required.
• Ad hoc administrative duties and office support.

Skills

Communication

Organisational skills

Teamwork

Independent work

Customer service

Tools

Outlook

Excel

Word

Dynamics 365

Job description

About Us

At BidX1, we're changing the way property is bought and sold.

We’re disruptors – BidX1’s digital platform connects users across the globe with real estate opportunities in five markets and enables them to complete the entire purchase online using technology developed in Dublin.

We’re high-growth – BidX1 held the first online auctions in Ireland in 2015 and by 2019, we had launched operations in Spain, Cyprus, the UK and South Africa. We’ve sold more than 14,000 properties to date, raising more than €3 billion, with bidders from more than 60 countries.

We’re sustainable – BidX1 has been carbon neutral since 2019, joined the UN Global Compact in 2021, and submitted our first report to the Carbon Disclosure Project in 2022.

We’re good at what we do – BidX1 has been recognised by Deloitte as a ‘Best Managed Company’, received backing from Enterprise Ireland, and won numerous awards including a KPMG Property Excellence Award, an Irish Times Innovation Award, and an Estates Gazette Tech Award.

But that’s enough about us – we’d like to meet you!

The Role

This is a stand-alone role based in our UK office in central London at 4-5 Langham Place.

In this role, you will be coordinating our UK auctions each month and providing support to our UK sales teams within the London office and our regional sales teams.

This role requires working in the office in London 3 days a week, with 2 days working from home.

Our working hours are 9.00am to 5.30pm, Monday to Friday, with one hour for lunch.

No property or auction experience is required, as training on our systems will be provided as part of your onboarding to the role.

Responsibilities

• Use of Microsoft Dynamics 365 CRM System to add property and client information
• Answering customers’ calls and email enquiries
• Advertising of property viewings via our viewing platform
• Issuing and sending of Agency Agreements to vendors
• Performing Anti-Money Laundering checks
• Approving Bidder Registrations
• Ordering Sale Boards & EPCs
• Working alongside our Group teams based in Dublin when required
• Ad hoc administrative duties and office support

Key Skills:

• Clear, polite, and professional written and verbal communication
• Strong organisation skills with the ability to manage a busy workload
• Ability to work well as part of the team & work independently
• Comfortable taking calls from customers and answering their questions
• Ability to work with all levels of the business as well as clients and solicitors

Required Experience:

• 3-5 years in an administrative or operations role
• Experience of answering calls from customers
• Proficiency in Outlook, Excel, and Word

Desirable:

• Microsoft Dynamics 365 experience
• Experience working in the property industry