Attraction Host

Madame Tussauds; London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A renowned attraction in the UK seeks Operations Hosts to ensure smooth operations and engage with guests in a high-energy environment. You will be part of the team making every visitor's experience memorable. Ideal candidates will be confident with strong communication skills and a background in customer service. This role offers guaranteed hours and exciting benefits, including a bonus scheme and discounted access to attractions.

Benefits

Monthly bonus scheme

Discounts at attractions

40% online LEGO discount

Exclusive employee discount website

Merlin Magic Pass for friends and family

Qualifications

• Ability to manage guest interactions with charm and confidence.
• Health and safety awareness for work in a busy attraction.
• Experience under pressure in customer-facing environments.

Responsibilities

• Ensure the smooth operation of rides and attractions.
• Engage with guests and create memorable experiences.
• Work under pressure during busy periods.

Skills

Charm and confidence to engage with guests

Health & safety awareness

Experience in retail, hospitality, or entertainment

Job description

What you'll bring to the team

Step Into the Spotlight!

Ever dreamt of being part of the ULTIMATE fame experience? At Madame Tussauds London, we don’t just celebrate stars, we make our guests feel like one. From historic artistry to mind-blowing modern tech, we’ve been serving fame realness for centuries (and counting).

The Role:Our casting team is on the lookout for brand-new Operations Hosts; the faces who keep the magic rolling behind the scenes. You’ll be the one making sure our Spirit of London ride is rolling smoothly, our Marvel 4D is wowing the crowds and that every guest leaves feeling like a VIP.

The Deal:

• Fixed-term contracts with guaranteed hours (min. 10 per week)
• Availability across weekends and bank holidays (because fame never sleeps)
• A chance to shine centre stage in the world’s most famous attraction

Qualifications & Experience

• The charm and confidence to engage with hundreds of guests a day
• Health & safety awareness (because glitter is fabulous, but safety comes first)
• Experience working under pressure in retail, hospitality, or entertainment – bonus points if you can keep calm while crowds scream louder than a red-carpet premiere

Benefits

• Hourly rate paid fortnightly
• Monthly Bonus Scheme based on customer service targets
• Discounts at all of our attractions on food and retail
• 40% online LEGO discount
• Access to an exclusive employee discount website
• Merlin Magic Pass – allowing your friends and family free entry into our attractions worldwide!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible.

Pay Range

GBP £13.49/Hr.