Attendance Support Worker

Durham County Council; Seaham; On-site; GBP 9,000 - 11,000; Part time

Job summary

Seaview Primary School is seeking a committed Attendance Support Worker to improve pupil attendance and support families in overcoming barriers to education. The role involves daily attendance monitoring, welfare support, and longer‑term casework in collaboration with school staff and external agencies.

You will build positive relationships with families, identify concerns early, and implement effective interventions.

Qualifications

• Experience supporting children and families within a school setting.
• Good understanding of safeguarding principles and practices.
• Able to manage a varied workload with resilience and professionalism.
• Commitment to inclusion and equity.

Responsibilities

• Monitor and track daily attendance and identify early concerns.
• Make first-day contact with parents and carers regarding absence.
• Conduct home visits and welfare checks where appropriate.
• Work with pupils and families to remove barriers to attendance.
• Develop, implement and review attendance improvement plans.
• Analyse attendance data to identify patterns and inform interventions.
• Co-ordinate with safeguarding leads, SEND staff and external agencies.
• Support safeguarding processes where attendance indicates welfare issues.
• Maintain records and prepare documentation for attendance procedures.

Skills

Attendance focus

Safeguarding

Empathy

Organisation

Job description

Permanent Contract - Part Time - 20 hours per week 08:00 – 12:00 Mon-Fri. Term Time Only. Required to start: 1 September 2026. Enhanced DBS Required.

Join Our Team

At Seaview Primary School, our vision is to empower children to shape their own futures – to do more, know more, and be more. We believe that every child deserves the opportunity to access education, achieve their potential, and thrive.

We are seeking a committed, compassionate, and proactive Attendance Support Worker who shares our vision and is passionate about making a difference to the lives of children and families.

About the Role

The Attendance Support Worker plays a pivotal role in improving pupil attendance and supporting children and families to overcome barriers to education. Working closely with school staff, pupils, parents/carers, and external agencies, you will help ensure that every child has the best possible opportunity to succeed through regular school attendance.

This is a rewarding role that combines daily attendance monitoring and welfare support with longer-term casework, family engagement, and multi‑agency collaboration. You will build positive relationships with families, identify concerns early, and implement effective interventions to improve attendance outcomes for our pupils.

Key Responsibilities

• Monitor and track daily attendance, identifying concerns at the earliest opportunity.
• Undertake first‑day contact with parents and carers regarding pupil absence.
• Conduct home visits and welfare checks where appropriate.
• Work directly with pupils and families to identify and remove barriers to attendance.
• Develop, implement, and review attendance improvement plans.
• Analyse attendance data to identify patterns and trends and inform targeted interventions.
• Liaise with safeguarding leads, SEND staff, senior leaders, and external agencies to provide coordinated support.
• Support safeguarding processes where attendance concerns may indicate wider welfare issues.
• Maintain accurate records and prepare documentation to support attendance procedures and, where necessary, statutory interventions.
• Promote a positive culture of attendance across the school community.

What We Are Looking For

• Passionate about improving outcomes for children and families.
• Builds trusting and respectful relationships with pupils, parents, and professionals.
• Demonstrates resilience, empathy, professionalism, and discretion.
• Has experience working with children, young people, or families.
• Has a strong understanding of safeguarding principles and practices.
• Is organised, solution‑focused, and able to manage a varied workload.
• Is committed to inclusion, equity, and ensuring every child can access their education.
• Fully embraces and promotes our vision of empowering children to shape their own futures: to do more, know more, and be more.

Why Join Seaview Primary School

This is an exciting opportunity to be part of a dedicated and ambitious school community where relationships matter, children are at the heart of everything we do, and attendance is recognised as a key driver of achievement and wellbeing. You will work alongside a supportive team committed to making a lasting difference for children and families.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Pay and Leave

Standard term time only pay is calculated on the basis of the following:

• Number of teaching weeks – 38 weeks;
• Public (bank) holidays – 1.6 weeks (8 days);
• Individual leave entitlement – 5.4 weeks (27 days) or 6.4 weeks (32 days).

Individual leave entitlement is calculated on the length of continuous service. Employees with less than 5 years’ service will receive 27 days annual leave. Employees with more than 5 years’ service will receive 32 days annual leave. For example:

Calculation for employees with less than 5 years’ service: 38 weeks (term time) + 27 days (annual leave) + 8 days (public holidays) = 45 weeks’ pay, to be paid in 12 equal monthly instalments.

Calculation for employees with more than 5 years’ service: 38 weeks (term time) + 32 days (annual leave) + 8 days (public holidays) = 46 weeks’ pay, to be paid in 12 equal monthly instalments.

Other Information

We are committed to safeguarding and promoting the welfare of children and young people and, if successful, you will need to apply for an enhanced DBS disclosure.

As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.

Location

Seaview Primary School and community‑based work as required. The Avenue, Seaham, SR7 8PD.