Attendance Support Officer

Catch22; Norwich; On-site; GBP 26,000 - 28,000; Full time

Job description

Company Description

Catch22 is a social business, a not for profit business with a social mission. For over 200 years we have designed and delivered services that build resilience and aspiration in people and communities. Our 1600 colleagues work at every stage of the social welfare cycle, supporting 44,000 individuals from cradle to career. Today we deliver alternative education, apprenticeships and employability programmes, justice and rehabilitation services (in prisons and in the community), gangs intervention work, emotional wellbeing and substance misuse, and children’s social care programmes.

Catch22 include is an alternative education provider for young people, over 700 vulnerable young people with challenging behaviours are supported through independent alternative education schools or via a range of tailored support programmes delivered in school or off-site. Include schools provide an alternative to mainstream schooling, whereby multiple barriers to learning have previously affected engagement and access to education.

Catch22 include Norfolk is an Ofsted registered independent school. It provides full-time, alternative, secondary education for young people who have been excluded from their previous school or pupil referral unit, or who need additional support to what is offered by a mainstream setting.

Job Description

Take the lead in managing attendance interventions and overseeing the formal legal processes required to support student attendance. This involves organising and chairing initial support meetings, coordinating meetings with the local authority, developing personalised plans to encourage student attendance, and potentially leading prosecution-related meetings. All meetings must be documented and maintained in compliance with both Norfolk County Council and Catch22 attendance policies.

There will be a requirement to travel and work in a range of settings, and undertake home visits. You will need use of your own vehicle as you will be responsible for your own travel arrangements. You will be required to make visits on your own and will need to follow the lone working practices.

Main Duties & Accountabilities

• Ensure a thorough understanding of data protection regulations relevant to your role.
• Conduct home visits for students with low attendance and develop support plans to help improve their attendance.
• Maintain confidentiality when handling sensitive information.
• Stay up to date with the latest attendance legislation and its application.
• Collaborate daily with advocates to ensure a comprehensive approach to attendance tracking.
• Manage both computerised and manual pupil records efficiently.
• Share pertinent information with the Pastoral Manager, Assistant Headteachers, and external agencies through various communication methods (written, phone, electronic, and in-person).
• Provide updates and guidance to Advocates and Assistant Headteachers on attendance policies, offering tailored recommendations to improve attendance based on individual student needs.
• Maintain a current and comprehensive understanding of attendance law and government policies.
• Work closely with the Local Authority Attendance Team to address attendance issues.
• Plan and prepare all initial support meetings, ensuring documentation is completed accurately and promptly.
• Complete all necessary court documentation for prosecution proceedings.
• Serve as a witness in court when required.
• Lead and attend all Support first meetings, whether in person or virtually.

General Duties

• Provide additional support as needed for students and their families.
• Report on strategies and interventions implemented, sharing successes with on-site staff.
• Assist with external quality assurance visits (e.g., Ofsted, Local Authority) by maintaining accurate records of interventions, referrals, strategies, and their overall effectiveness.
• Ensure the school is presented in a positive, friendly, and welcoming manner to parents, visitors, and others.

Other Duties

• Participate in training sessions relevant to the job role.
• Provide training to staff as needed, when required.

Qualifications

• Level 2 qualification or equivalent to demonstrate good literacy and numeracy skills.
• Be Designated Safeguarding lead trained.

Desire to develop and undertake training as required.

Additional Information

Salary: £26,651- £28,000 (FTE) dependent on qualifications.

Hours per week: 37 hours per week Term time + 2 weeks. Permanent.

Catch22 is committed to safeguarding and promoting the welfare of children and young people. Applicants must be willing to undergo child protection screening appropriate to the post. Any offer of employment will be subject to an enhanced DBS check.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Please note, we will conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.