Attendance Officer

Astrea Academy Trust; West of England; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Employee assistance programme

Shopping discounts

Cycle to work

On-site gym membership

On-site parking

Job summary

Gordano School, part of the Lighthouse Schools Partnership, is seeking an enthusiastic Attendance Team member to support student attendance and welfare across the school. The role includes administration for attendance, coordinating the Student Services Centre, and assisting with First Aid and on-site medication access.

The successful candidate will understand safeguarding, complete required training, and participate in regular safeguarding updates.

Qualifications

• Previous experience of working with children preferably in an educational setting.
• Experience working as part of a team.
• Ability to make sound and logical judgments in decision making.
• Excellent interpersonal, organisational and communication skills.
• Ability to handle emotional and distressed situations with tact, sensitivity and diplomacy.
• Ability to stay calm and use a measured, informed approach in pressured situations.

Responsibilities

• Join the Attendance Team to support student attendance across the School.
• Carry out administration duties relating to attendance and student welfare.
• Support the management of the Student Services Centre and on-site First Aid and medication access.

Skills

Experience with children

Teamwork

Judgment in decision making

Interpersonal skills

Organisational skills

Communication skills

Calm under pressure

Tact and diplomacy

Job description

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The job requirements are detailed below.

Job details

Gordano School, part of the Lighthouse Schools Partnership, is a large and successful 11-18 comprehensive secondary school approximately eight miles outside Bristol. Our school includes a thriving Sixth Form of nearly 400 students that is strongly integrated into the life of the school and offers significant opportunities for sixth form teaching in over 30 courses. We are the sole secondary school serving the popular town of Portishead and benefit greatly from being a central part of our community.

We view education as something bigger than just academic achievement. We have a record of considerable academic success but wholeheartedly believe that a student's education should be about preparing young people for their future lives in the complete sense, developing our young people’s key skills and behaviours that set them up for a successful future pathway. As well as consistently strong outcomes at GCSE and A Level, we place great emphasis on the opportunities available to our students including developing student leadership across our student body, offering an unparalleled extra-curricular programme and ensuring clear guidance for students when considering progression to their next steps of their educational journey.

We pride ourselves on high-quality support for colleagues at all stages of their career through internal and external CPD, including our membership of the Lighthouse Schools Partnership, with staff involved in a range of developmental opportunities across schools in the Trust as well as supporting staff in bespoke training such as completing different levels of the NPQ programmes. We maintain significant involvement in Initial Teacher Training and deliver a comprehensive ECT induction in association with the Five Counties Teaching School Hubs Alliance and Ambition Institute. Our very large staff body allows regular opportunities for progression into leadership roles at all levels.

Importantly, beyond the wider experiences on offer to our student body, we seek to be a very happy school community with a big heart. This has never been more evident than through our recent work in delivering our core principles of ‘Dream big, do your best, give back’, fostering a community filled with kindness and respect.

The Role

We are looking for an enthusiastic, dedicated team member to join the Attendance Team to support student attendance across the School. This will include undertaking a range of administration duties relating to attendance and student welfare that support the management of the Student Services Centre in an effective and positive manner and support student health and welfare through the administration of First Aid and pre-approved onsite student medication access.

It is important that applicants recognise the safeguarding responsibilities that all adults in schools hold, and the checks that are needed to allow all adults in school communities to work there. The role will involve contact with students in the school, and the successful applicant will need to fully understand, and undertake regular training updates on, our safeguarding protocols and how to report on these if needed.

Criteria for Selection

The successful candidate will have:

• Previous experience of working with children preferably in an educational settin
• Previous experience of working as part of a team
• An ability to make sound and logical judgments in decision making
• Excellent interpersonal, organisational and communication skills
• Ability to handle emotional and distressed situation with tact, sensitivity and diplomacy
• An ability to stay calm and to use a measured, informed approach in pressured situations

Gordano School offers an excellent benefits package including contributory pension scheme, a comprehensive employee assistance programme and benefits (offering discounts on shopping), cycle to work scheme, discounted on-site gym membership and on-site parking.

Interviews: Friday 6th November 2026

Safeguarding Statement

The Lighthouse Schools Partnership - Gordano School is committed to safeguarding and promoting the welfare of children and young people and expects all in its community to share this commitment. Suitability to work with children and young people will form part of the selection process. As part of the shortlisting process an online search will be carried out. All appointments will be subject to vetting, including an enhanced DBS check.

A copy of the Safeguarding & Child Protection Policy, Disclosure Policy and Recruitment Policy can be found on the Lighthouse Schools Partnership website.

Please note that for all roles that require regulated activity it is an offence to apply if you are barred from engaging in regulated activity.

We are committed to creating a diverse and inclusive workplace and welcome applications from all suitably qualified candidates, particularly those from under-represented groups.