Attendance & Family Liaison Officer

The Cornerstone Academy; Poole; On-site; GBP 25,000 - 29,000; Full time

Job summary

The Cornerstone Academy is seeking an Attendance & Family Liaison Officer to support students who are severely absent, helping them re-engage with learning and overcome barriers to education.

You will work with families, school staff, external agencies and the SEND team to identify attendance challenges, develop strategies, and promote students' welfare and educational outcomes in a supportive, safeguarding-focused environment.

Qualifications

• Experience of working in an educational setting.
• Ability to build effective and professional relationships.
• A resilient attitude with strong advocacy skills.
• Excellent communication and teamworking skills.

Responsibilities

• Support students who are severely absent to identify barriers and re-engage with learning.
• Work with families, school staff, external agencies and the SEND team to address attendance and wellbeing.

Skills

Education setting

Relationship building

Advocacy

Communication

Job description

Attendance & Family Liaison Officer

Start date: December 2026

Salary: Full Time Equivalent £28,886 / Actual £24,925

Hours: 37.5 per week, 8am - 4pm Monday to Friday with flexibility required during exam periods

Contract type: Permanent

Term time only: 38 school weeks plus training days

We are seeking to appoint an enthusiastic and committed person to join us as our Attendance & Family Liaison Officer Assistant. This rewarding role focuses on supporting students who are severely absent from education, helping them to overcome barriers and successfully re-engage with learning. Working as part of a dedicated and supportive team, you will play a key role in promoting the attendance, welfare, and educational outcomes of some of our most vulnerable students.

You will work closely with families, school staff, external agencies, and the SEND team to identify the challenges affecting attendance and develop effective strategies to address them. Through a proactive, compassionate, and relentless approach, you will empower students to access the education they deserve and ensure that their educational needs remain a priority.

The ideal candidate will have:

• Experience of working in an educational setting
• Ability to build effective and professional relationships
• A resilient attitude with strong advocacy skills
• Excellent communication and teamworking skills

People often say after their first visit to The Cornerstone Academy how distinctive the school is, how pioneering we are and yet also how our care and compassion clearly permeates all of our work in all the best ways. Imagine, then, how transformative that environment is for the children who study and grow into adults here. This also applies to our staff; we have a fantastic team, and we are all very proud to be working at the academy.

Closing date: Monday 2nd November - noon

Interviews will be held on Thursday 5th November

Please contact Samantha Arnold on 01202 676789 or [e-mail] if you have any enquiries regarding this post.

This school is committed to Safeguarding and promoting the welfare of children and young people and expects all staff, governors and volunteers to share the same commitment. This post is subject to an enhanced DBS disclosure.