Attendance and Family Support Officer

eTeach UK Limited; Clevedon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health Cash Plan

Counselling

Cycle to Work

Gym discounts

Career development

Job summary

Clevedon School is seeking a compassionate Attendance and Family Support Officer to improve attendance and engagement through collaboration with parents and carers. The role focuses on removing barriers to learning for vulnerable students and those with additional needs, advocating for families and coordinating support with external agencies.

The post is a full-time, term-time role with inset days, offering a structured environment within the Futura Learning Partnership framework that values

Qualifications

• Empathy, resilience and a proactive approach to supporting students and families to overcome barriers to attendance and engagement.
• Builds positive relationships with students, parents/carers, colleagues and external agencies.
• Experience of attendance, safeguarding or family support, with ability to analyse information, maintain records and coordinate support plans.

Job description

Clevedon School is seeking a compassionate and proactive Attendance and Family Support Officer to join our team. This role is focused on improving attendance and engagement by working in partnership with parents and carers, advocating for families and coordinating support that removes barriers to learning for vulnerable students and those with additional needs.

About Clevedon School

Clevedon School is a highly regarded secondary school on the North Somerset coast, with a culture of excellence and ambition. It offers a broad and balanced curriculum alongside a wealth of enrichment opportunities, empowering students to achieve their best and contribute positively to society.

About Futura Learning Partnership

Futura Learning Partnership is a growing, values-led multi-academy trust of 26 schools, serving more than 12,000 children and young people across five local authority areas in the South West of England. Our schools span education from nursery and primary through to secondary and post-16, supported by more than 1,700 colleagues. Each of our schools has its own distinctive identity and deep roots in its local community, but no school works alone. Collaboration sits at the heart of Futura: schools share expertise, learn from one another and take collective responsibility for giving children and young people the best possible opportunities. Together, we are building the brightest future for all, enabling every individual to flourish. Our commitments to inclusion, community and growth guide how we work, the decisions we make, and the experience we want to create for pupils and colleagues.

About You

• Brings empathy, resilience and a proactive approach to supporting students and families to overcome barriers to attendance and engagement.
• Builds positive relationships and works effectively with students, parents/carers, colleagues and external agencies
• Has experience of attendance, safeguarding, family support or pastoral work, with the ability to analyse information, maintain accurate records and coordinate support plans
• Shares our belief that every child deserves the very best opportunities

Our Culture and Offer

We want Futura to be a place where people feel valued, supported, and able to develop. Collaboration and shared learning are part of how we work, with opportunities to connect with colleagues across our schools, develop professionally, and contribute to the wider partnership.

• fully funded Health Cash Plan, providing up to £500 each year towards everyday health costs such as dental, optical and physiotherapy appointments
• confidential counselling and wellbeing support
• Cycle to Work and Electric Vehicle Scheme
• gym membership discounts
• opportunities for professional and career development

Role information

This is a full time permanent position, working 37 hours per week term time only + 5 inset days

Start date: 04/01/2027