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Atlassian Administrator

AJ Bell

Manchester

Hybrid

GBP 40,000 - 55,000

Full time

Yesterday
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Job summary

AJ Bell is seeking an experienced Atlassian Administrator to enhance and manage our Atlassian tools. This role involves collaboration with cross-functional teams to drive process improvements and optimise workflows. The position offers a competitive salary, a range of perks, and a flexible hybrid work model to foster team connection.

Benefits

25 days holiday entitlement
Pension schemes with matched contributions up to 8%
Discretionary bonus scheme
Free gym membership
Private healthcare scheme
Ongoing technical training
Enhanced maternity and paternity leave

Qualifications

  • Proficiency in configuring and administering the Atlassian Suite.
  • Experience with scripting languages like Groovy, PowerShell, or Python.
  • Familiarity with Atlassian Analytics and JQL.

Responsibilities

  • Manage and optimise the Atlassian tools for internal teams.
  • Collaborate with stakeholders to enhance the Atlassian Suite.
  • Provide technical support and troubleshoot Atlassian issues.

Skills

Atlassian Suite proficiency
Problem-solving
Effective communication
Agile Development understanding

Education

Atlassian certification(s)

Tools

Jira
Marketplace Apps
REST APIs

Job description

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We are looking for an experienced Atlassian Administrator to manage and optimise our Atlassian tools, with an initial focus on automation and Atlassian Intelligence. The successful candidate will play a crucial role in configuring, maintaining, and enhancing our Atlassian tools to support our internal teams and external stakeholders. This position offers an exciting opportunity to work collaboratively with cross-functional teams, drive process improvements, and contribute to the overall success of our organisation.

What does the job involve?

  • Collaborate with stakeholders to enhance the Atlassian Suite, enhancing delivery and efficiency.
  • Work with teams to optimise usage of Marketplace Apps.
  • Configure workflows, issue types, and screen schemes to meet department-specific needs.
  • Manage user permissions and security settings across the Atlassian estate.
  • Partner with the Agile Coach to automate processes and optimise Jira setups for development teams.
  • Provide technical support and troubleshoot Atlassian issues, ensuring system functionality.
  • Stay updated on Atlassian updates and best practices, recommending necessary upgrades.
  • Document changes and procedures to ensure continuity and knowledge sharing.

About you:

  • Proficiency in configuring and administering the Atlassian Suite, including workflows, schemes, permissions, and automation rules.
  • Familiarisation with Marketplace Apps, in particular Tempo and Structure.
  • Proficiency in JQL and filters and how these can interact with reports and Automation.
  • Experience working with the Atlassian REST APIs.
  • Experience with scripting languages (e.g., Groovy, PowerShell, Python) and integrating with REST APIs for automation and customisation.
  • Excellent problem-solving skills and the ability to troubleshoot technical issues independently.
  • Effective communication skills with the ability to collaborate and coordinate with cross-functional teams.
  • Experience with Atlassian Analytics and building complex reports.
  • Understanding of Atlassian Intelligence and configuring Agents.
  • Atlassian certification(s) (e.g., Atlassian Certified Professional) preferred but not required.
  • Understanding of Agile Development best practices.

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 593,000 customers using our award-winning platform propositions to manage assets totalling more than £90.4 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ forsix consecutive yearsand in 2024 named a Great Place to Work.

Our perks and benefits

  • Starting holiday entitlement of 25days, increasing up to 31 days with length of service and a holiday buy and sell scheme
  • A choice of pension schemes with matched contributions up to 8%
  • Discretionary bonus scheme
  • Annual free share awards scheme
  • Buy As You Earn (BAYE) Scheme
  • Health Cash Plan – provided by SimplyHealth
  • Private healthcare scheme and dental plan
  • Free gym membership, with an on-site gym providing a wide range of free classes
  • Employee Assistance Programme
  • Sick pay+ pledge
  • Enhanced maternity, paternity, and shared parental leave
  • Discounted nursery fees at Kids Planet on Exchange Quay
  • Loans for travel season tickets
  • Charitable giving opportunities through salary sacrifice
  • Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
  • Parking at Exchange Quay (subject to availability)
  • Ongoing technical training
  • Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
  • Monthly leadership breakfasts and lunches

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

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