Assurance & Security Officer | Homebased (North)

Serco Canada Inc; West Midlands; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

VIVO Defence Services, a joint venture between Serco and EQUANS, seeks an organised Business Support Administrator for the Security & Fraud Management team. The role is homebased with travel to VIVO sites across the UK, with 37.5 hours per week and a salary of £30,000-£36,000.

You will support security operations, maintain records, and help produce clear reports to aid decision-making. Flexibility and discretion are essential in this role.

Qualifications

• Experience in administrative support within security and risk teams.
• Strong organizational and communication skills.
• Proficiency with Microsoft Office and handling confidential information.

Responsibilities

• Coordinate security activities and maintain confidential records across sites.
• Prepare reports and support health checks, audits and assurance reviews.
• Assist with investigations into security incidents, breaches, misconduct and fraud.
• Support personnel security and vetting activities, ensuring data protection compliance.

Job description

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Assurance & Security Officer | Homebased (North)

Posting Start Date: 9 Sept 2026

Location: Home Based, West Midlands, GB, BH1

Contract Type: Full Time

Job Advertisement:

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract: Full Time, Permanent
Location: Homebased with travel to VIVO Sites, can be between Cornwall to Kent to up to Oxford
Working Hours:37.5 hours per week, Monday to Friday
Salary: £30,000-£36,000

Make a difference behind the scenes and play a key role in protecting VIVO’s people, operations and reputation.

VIVO is looking for a highly organised and proactive Business Support Administrator to join our Security & Fraud Management team. Reporting directly to the General Counsel, this is an exciting opportunity to become a trusted member of a specialist team, providing essential administrative and operational support across security, investigations, compliance and risk management.

About the Role
This is much more than a traditional administration role. You’ll play an important part in ensuring security processes run effectively, records and documentation are maintained accurately, and the right information is available to support informed decision-making across the business.

Working closely with Security & Fraud Managers, responsibilities will include coordinating security activities, maintaining confidential records, preparing reports and supporting security health checks, audits and assurance activities across VIVO offices and operational sites. You’ll also assist with investigations into security incidents, breaches, misconduct and fraud, gathering and analysing information and helping to produce clear, accurate reports and recommendations.

The role will also support personnel security and vetting activities, including pre-employment screening, while ensuring sensitive information is handled with the highest levels of discretion and in line with data protection and security requirements.

You’ll build effective relationships with internal teams, MOD representatives, DIO, external partners and other stakeholders, supporting meetings, working groups and assurance reviews. You’ll also contribute to the development and review of security policies, procedures and guidance, helping to promote a strong and positive security culture throughout VIVO.

What you’ll need
We’re looking for someone who is confident working independently, highly organised and able to prioritize and manage their own workload. Strong analytical, problem-solving and communication skills are essential, alongside good knowledge of Microsoft Office applications and the ability to handle sensitive information professionally.

Previous experience or awareness of personnel security, government security requirements, security vetting, risk management, fraud prevention or investigations would be advantageous, but a strong administrative background, excellent attention to detail and the right attitude are key.

The role offers a high degree of autonomy and self-management, with travel to VIVO operational sites and offices required to support the Security & Fraud Managers.

If you’re an experienced administrator looking for a role with greater responsibility, variety and purpose, this is an opportunity to become an integral part of a specialist function and make a real contribution to security across VIVO.

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.