Associate UX Designer

Certinia; Harrogate; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An innovative firm is seeking an Associate UX Designer to join their growing team. This role offers a unique opportunity to apply user-centered design practices and contribute to exciting product developments. You will work closely with a talented global design team, gaining mentorship and support as you enhance your UX skills. With a hybrid work model, you can enjoy flexibility while making a real impact on user experiences for leading companies. If you're passionate about design and eager to learn, this position is perfect for you!

Benefits

Structured growth path

Mentorship

Collaborative design team

Access to training and workshops

Qualifications

• Understanding of user-centered design practices.
• Portfolio showcasing design problem-solving approach.

Responsibilities

• Support design of features from concept to execution.
• Assist in user research activities and usability testing.
• Collaborate with cross-functional teams for effective design implementation.

Skills

UX Design Principles

User Research

Figma

Figjam

Communication Skills

Collaboration Skills

Education

Formal Education in Human-Centered Design

Tools

Figma

Figjam

Job description

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Description

ASSOCIATE USER EXPERIENCE DESIGNER

Location: Harrogate, North Yorkshire UK (split Office/Home based role)

Description

Description ASSOCIATE USER EXPERIENCE DESIGNER

Location: Harrogate, North Yorkshire UK (split Office/Home based role)

Application Deadline: 20 June 2025

Who We Are

Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success, and Financial Management solutions delivered on Salesforce’s leading cloud platform provide the ability to run a connected services business, deliver with intelligence, and achieve business agility. Headquartered in Austin, Texas with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com .

LOCATION

The job is Harrogate office based where we employ a hybrid model with a high degree of flexibility. Although people are welcome to come into the office full time, teams typically work in the office two or three days a week, and from home two or three days a week.

THE ROLE

We’re growing our UX team at Certinia , and it’s an exciting time to jump on board! As design continues to become a core part of how we shape our products, we’re looking for an Associate UX Designer to help apply user-centered design practices across our product offerings. This is an exciting opportunity to grow within a maturing design team and make a tangible impact on product development.

You will be joining a friendly, talented global design team that will support and mentor you through the next steps of developing your UX skills and career.

However, it’s not all hand-holding. You will have opportunities to ease into more responsibility and work directly with development and product teams to solve user problems and contribute to design solutions that will be used by some of the world’s leading companies.

What We Offer

• A clear, structured growth path to help you develop and thrive as a UX Designer
• A Mentor to support your growth
• Working with a highly collaborative and passionate design team
• Access to ongoing training, workshops and learning opportunities
• An opportunity to be part of a rapidly growing, market-leading company where your contributions truly make a difference.
  
  

What You Will Do In This Role

• Support in the design of features from concept to execution
• Assist in user research activities (e.g. usability testing and user interviews)
• Create user flows, wireframes and prototypes using Figma and Figjam
• Help document design patterns and contribute to design system updates
• Collaborate with cross-functional teams to ensure designs are implemented effectively
• Continuously learn and apply UX best practices
  
  

What You Need To Be Successful In This Role

• Formal education in human-centered design, or a related field
• Understanding of UX design principles and research methods
• Familiarity with Figma and Figjam
• A strong desire to learn, ask questions, and grow
• Great communication and collaboration skills
• A portfolio (or sample work) that shows how you approach design problems
  
  

What Else Would Be Great

• Have an awareness of Agile development methodologies.
• Hands-on experience with user research and usability testing.
• Experience of B2B software or experience of having worked in a business environment.
• A keen eye for the small details that makes a big difference in user experience
• A natural curiosity about users needs and passionate about solving problems
• You thrive in a collaborative environment and enjoy working with developers, product managers, and other designers
• Willingness to engage in design workshops
• Experience with Salesforce platform and Lightning Design System
  
  

Certinia is an affirmative action and equal opportunity employer. As an equal opportunity employer, Certinia does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, ancestry, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Certinia also has an accommodation process to reasonably accommodate applicants and employees with disabilities. For more information or if you have a need, contact [email protected] . If applicable under the San Francisco Fair Chance Ordinance or any other applicable federal, state, or local law, Certinia considers qualified applicants with arrest and conviction records for employment.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Software Development, IT Services and IT Consulting, and Technology, Information and Internet

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