Associate UX Analyst

11:FS; London; On-site; GBP 31,000 - 37,000; Full time

Job summary

A leading fintech company is seeking an Associate UX Research Analyst to join their Pulse content team. This role is critical for enhancing user experiences and creating insightful editorial content. Candidates should be passionate about UX, fintech, and eager to contribute to a collaborative team environment. Starting in September, this position offers a competitive salary and great opportunities.

Qualifications

• Interest in UX/UI Design and fintech.
• Excellent written and verbal communication skills.
• Team player with a collaborative approach.

Responsibilities

• Conduct expert analysis of financial apps and websites globally.
• Write editorial content about trending financial services and fintech.
• Assist in identifying new financial service products.

Skills

Communication

UX/UI Design

Editorial Writing

Fintech Knowledge

Job description

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Overview

Associate UX Research Analysts will form a core part of our growing and ambitious Pulse content team. The position involves utilising UX skills and fintech knowledge to analyse and assess financial user journeys from around the world, while contributing insightful editorial content about fintech products. This role is essential for maintaining high-quality, up-to-date content on the Pulse platform and offers an excellent opportunity to enter the fintech industry and expand UX skills and understanding.

Responsibilities

• Utilise your UX experience to conduct expert analysis of financial apps and websites globally.
• Gather user journeys from our panel of users.
• Develop a good understanding of the fintech market and specialise in a particular area.
• Assist the Pulse team in identifying new financial service products for inclusion on the platform.
• Create editorial content to guide Pulse users towards high-quality product experiences, such as playlists with commentary.
• Contribute to our weekly newsletter by writing about trending financial services and fintech topics (banking, blockchain/crypto, investing, insurance, etc.).
• Participate actively in the Content Team’s editorial initiatives.
• Benchmark financial products' UX and features with the Research team.
• Help clients identify useful user journeys and best UX practices.
• Collaborate closely with a friendly team daily.

Experience and Qualifications

• Interest and knowledge in UX/UI Design.
• Excellent written and verbal communication skills.
• Enjoy writing and able to write at a relatively fast pace.
• Interest in fintech/financial services and eagerness to learn more about the industry and its products.
• Team player who is collaborative and engaged.
• Interest in specialising within a specific area of fintech/finance.

Please note that this role is a September start, and the salary range is £31k - £37k depending on experience.