Associate User Researcher

Warner Bros. Entertainment; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Warner Bros. Discovery is seeking an Associate User Researcher for Rocksteady Studios in London. This role focuses on running research studies for games, analyzing data, and providing insights to improve user experience. Candidates should have a background in research or related fields, and a passion for gaming is essential. The position supports a hybrid work model, allowing a balance of remote and in-office work.

Qualifications

• Bachelor’s degree in relevant field is required.
• Experience running research sessions and moderating groups.
• Enjoyment of games of various genres.

Responsibilities

• Plan, prepare, and conduct research studies for games.
• Analyze qualitative and quantitative data, submit observation notes.
• Recruit participants and coordinate efforts with Research Ops Manager.

Skills

Research design

Qualitative and quantitative methodologies

Organizational skills

Attention to detail

Knowledge of game design theory

Education

Bachelor’s degree in experimental psychology, game studies, human-computer interaction, anthropology, or human factors

Tools

MS Office

Survey software

Job description

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

WB Games is a leader in the games industry across all game platforms and mobile devices. Our diverse and inclusive workforce creates and brings to life the most beloved characters, franchises, heroes, and wizards in the world. We are fans of what we make and proud of what we do. We have studios and offices across the globe.

WB Games is hiring an Associate User Researcher to help support Rocksteady Studios in London. The ideal candidate is passionate about games and science, eager to learn and has experience in conducting research.

Responsibilities

Under the mentorship of the Senior User Researcher, you will work on games for all platforms. You will plan, prepare, and conduct research studies through in-person sessions. Responsibilities include analyzing qualitative and quantitative data, submitting observation notes, writing research reports for various development teams, and providing recommendations based on findings. You will employ methods such as usability studies, playtests, interviews, surveys, and focus groups.

In addition, this role will require you to select and execute appropriate research methodologies and develop associated test plans and surveys. You will also lead the participant recruitment process and coordinate efforts with our Research Ops Manager.

Requirements:

• A Bachelor’s degree in experimental psychology, game studies, human-computer interaction, anthropology, human factors, or a related field is required.
• Experience running research sessions, with the ability to speak and moderate groups independently.
• Knowledge of research design, and qualitative and quantitative methodologies.
• A genuine enjoyment of games and various genres.
• Excellent organizational skills and a keen attention to detail.
• Proficiency with a wide range of software tools (MS Office, Survey software, etc.).
• Familiarity with game design theory and the video game development process is a plus.
• Familiarity with data analytics is an advantage.

Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.