Associate Store Leader - London (Brompton Road)

ON RUNNING; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading sports industry company seeks an experienced retail manager to drive operational excellence and team development in London. Join us to manage inventory, enhance customer service, and foster a collaborative environment, setting the stage for our retail expansion. We value innovative thinkers with proven leadership skills and a commitment to performance.

Qualifications

• 5+ years in retail; sports industry experience is a plus.
• Strong project management experience with cross-functional teams.
• Excellent communication and organizational skills.

Responsibilities

• Oversee inventory management and stock accuracy in stores.
• Lead recruitment and onboarding processes for new hires.
• Implement development plans for professional growth of team leads.

Skills

Project Management

Organizational Skills

Communication

Problem-Solving

Team Leadership

Job description

In short

In this role, you will play a pivotal role in driving and supporting retail initiatives to enhance operational excellence within our retail stores. Collaborating closely with regional retail management and store leadership, you will be integral to our growth as we expand our retail presence. Your responsibilities will include team development and performance management, overseeing inventory management, leading change management efforts, and crafting effective communications, SOP accountability, and other essential content. This position offers the opportunity to shape and build our retail landscape, setting a strong foundation for the future. Join us to make a significant impact and grow with us in this dynamic and exciting journey

Your Mission

• Ensure optimal stock levels and inventory accuracy by proactively monitoring sell-through rates and product flow strategy in store.
• Ensure smooth transitions by planning visual change-outs in advance and addressing any visual updates for sell through optimization on a daily basis.
• Oversee all talent-related matters including time tracking, payroll, absence, conduct, and performance.
• Ensure effective in-store training delivered by the training lead.
• Implement development plans for team leads to support their professional growth and performance.
• Lead recruitment for lead advisors and advisors, and deliver a strong onboarding process for new all hires.
• Ensure optimum team coverage by creating and managing schedules.
• Implement action plans to maintain high team engagement based on feedback from engagement surveys.
• Maintain high stock accuracy and operational efficiency through effective BoH strategies.
• Lead the development and management of the BoH team.
• Ensure smooth transportation of products in collaboration with the product operations team.
• Oversee stock counts, managing all aspects from preparation to investigation of discrepancies.
• The Team Spirit: Foster a collaborative and positive team environment.
• The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.
• The Explorer Spirit: Embrace new ideas and initiatives to drive store success.
• The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.

Your story

• You have 5+ years of relevant work experience in retail, with experience in the sports industry being a plus.
• You have strong experience in project management, coordinating cross-functional teams from start to finish.
• You possess an entrepreneurial growth mindset, eager to challenge the status quo with an appetite for relentless improvement.
• You have strong organizational skills and attention to detail
• You demonstrate excellent communication skills, both verbal and written.
• You have a proven ability to lead and develop high-performing teams.
• You are adept at problem-solving and decision-making in a fast-paced environment.