Associate Store Leader, Fashion Island

ON RUNNING; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Associate Store Leader to enhance operational excellence in retail. This role involves leading recruitment, managing team performance, and ensuring inventory accuracy. You will have the chance to shape the retail landscape and foster a positive team environment. With a focus on exceptional customer service and a commitment to professional growth, this position offers a dynamic opportunity to make a significant impact. Join a forward-thinking company and grow with us on this exciting journey.

Qualifications

• 3-5 years of experience in retail operations or customer-focused environments.
• Proven ability to lead and develop high-performing teams.

Responsibilities

• Lead recruitment and onboarding for new hires.
• Oversee talent-related matters including scheduling and performance.
• Ensure optimal stock levels and inventory accuracy.

Skills

Team Leadership

Retail Operations

Customer Service

Project Management

Inventory Management

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

In short

As an Associate Store Leader, you will play a pivotal role in driving and supporting retail initiatives to enhance operational excellence within our retail stores. Your responsibilities will include team development and performance management, overseeing inventory management, leading change management efforts, and crafting effective communications. This position offers the opportunity to shape and build our retail landscape, setting a strong foundation for the future. Join us to make a significant impact and grow with us in this dynamic and exciting journey.

Your Mission

• Lead recruitment for lead advisors and advisors, and deliver a strong onboarding process for new hires.
• Oversee all talent-related matters including scheduling, time tracking, payroll, absence, conduct, and performance.
• Implement development plans for team leads to support their professional growth and performance.
• Ensure optimal stock levels and inventory accuracy by proactively monitoring sell-through rates and product flow strategy in store.
• Plan visual change-outs in advance and address visual updates for sell-through optimization daily to ensure smooth transitions.
• Ensure effective in-store training delivered by the training lead.
• The Team Spirit: Foster a collaborative and positive team environment.
• The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.
• The Explorer Spirit: Embrace new ideas and initiatives to drive store success.
• The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.

Your story

• 3-5 years of experience in retail operations or a customer-focused environment.
• 2+ years of experience leading teams, managing projects, or driving performance improvement initiatives.
• Experience in the Outlet, Running, Fashion, or Sports industry is a plus, but a passion for these areas is essential.
• You possess an entrepreneurial growth mindset, eager to challenge the status quo with an appetite for relentless improvement.
• You have a proven ability to lead and develop high-performing teams.
• You have strong experience in project management, coordinating cross-functional teams from start to finish.
• Ability to work weekends, evenings, and holidays as needed.