Associate Solutions Engineer Office: London

Wayfindi; London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading AI company is seeking an Associate Solutions Engineer to facilitate client engagement and support solution adoption. This role offers growth potential in consultative engineering and involves hands-on experience across the AI lifecycle with top financial firms.

Benefits

Competitive equity package

Healthcare and pension benefits

Flexible paid time off

Opportunities for rapid career growth

Regular team offsites

Qualifications

• 1–2 years in customer-facing tech or finance roles.
• Top-tier academic background in related fields.
• Ability to thrive in ambiguity with attention to detail.

Responsibilities

• Support solution design and onboarding for clients.
• Monitor engagement and success metrics for AI solutions.
• Coordinate troubleshooting with engineering teams.

Skills

Analytical mindset

Communication

Technical problem-solving

Education

Degree in STEM, economics, or data science

Tools

Python

APIs

Cloud-based AI tooling

Job description

Auquan is a pioneering AI company transforming financial services by automating deep, complex knowledge work. Our intelligent AI agents help finance professionals eliminate tedious manual processes and make faster, smarter decisions. Backed by top-tier investors and trusted by 40% of the top 50 global financial firms, we’re at the forefront of autonomous agentic AI in finance.

With engineering and product teams growing across the US, UK, and India, we’re building an elite force of innovators ready to redefine what’s possible with AI and machine learning.

About the Role

As an Associate Solutions Engineer, you’ll contribute across both pre-sales and post-sales activities, supporting customers as they evaluate, adopt, and scale Auquan’s AI solutions. Working closely with senior colleagues, you’ll be involved in onboarding, solution mapping, user training, and ensuring continued customer value—building practical experience in client engagement, technical workflows, and applied AI in financial services.

This role offers a strong foundation for professionals interested in developing into consultative, high-impact solutions engineers or customer success leaders over time.

What You’ll Do

• Support solution design – Work with clients and senior solution engineers to translate business needs into operational workflows powered by Auquan’s platform.
• Assist with onboarding – Help configure and implement solutions for new clients, contributing to a smooth and successful launch.
• Engage across the lifecycle – Contribute to both pre-sales discovery and post-sales success planning.
• Work with LLMs and AI agents – Help prototype and support use cases involving large language models (LLMs), prompt tuning, and autonomous workflows.
• Develop scalable enablement content – Create guides, training materials, and internal documentation to support the customer success aspect of the role
• Track engagement and success metrics – Monitor usage and outcomes, identify friction points, and propose optimizations.
• Support troubleshooting and escalations – Coordinate with engineering and product teams to resolve issues and maintain high levels of customer satisfaction.
• Influence product strategy – Bring user feedback and usage insights to shape future product development.

What We’re Looking For

• 1–2 years of experience in a customer-facing role in technology, financial services, or consulting (e.g. Customer Success, Presales, Product Analyst, Solutions Engineer).
• Top-tier academic background, ideally in STEM, economics, data science, or related fields.
• Strong analytical mindset and structured approach to solving customer problems.
• Clear communicator—able to present ideas persuasively and adapt style across audiences.
• Comfort working in technical environments; bonus if familiar with Python, LLMs, APIs, and/or cloud-based AI tooling.
• Curious and proactive, with a desire to learn quickly and take ownership of outcomes.
• Ability to thrive in ambiguity—comfortable working on new use cases with evolving playbooks.
• High standards and attention to detail, especially in documentation, analysis, and client communication.

What Auquan Offers

• Competitive equity package, healthcare, pension and flexible PTO
• The salary range for this role is between £40,000 and £50,000 for London-based candidates. Factors that may impact the agreed upon salary within the range for a particular candidate include years of experience, level of education obtained, skill set, and other external factors.
• The opportunity to work with some of the world’s top investment firms and innovators in applied AI.
• Rapid growth path to mid- and senior-level solution engineering or customer success roles.
• World-class team of technologists, investors, and product leaders.
• Regular team offsites (past locations: Thailand, Turkey) and flexible hybrid work setup in London, UK.

The Ideal Candidate

You’re intellectually curious about the intersection of AI, finance, and customer success. You’re looking for hands-on experience in how world-class clients adopt and scale AI solutions. With strong analytical and interpersonal skills, you thrive in cross-functional environments and are excited to contribute to client success while growing into a technical advisory or solutions-oriented role.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with AUQUAN LTD. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with AUQUAN LTD may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with AUQUAN LTD's Candidate Privacy Notice