Associate Software Engineer - AI

Pendo; Sheffield; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading company in software solutions seeks an Associate Software Engineer to enhance product feedback through AI in Sheffield. Join a dynamic team building scalable systems while collaborating closely with product managers and designers. The role requires a solid technical background and a passion for continuous learning and improvement.

Qualifications

• Bachelor's degree in Computer Science or related field required.
• Strong foundation in software engineering principles.
• Solid understanding of web application architecture.

Responsibilities

• Writing maintainable, high-quality code.
• Collaborating with team on AI technologies and products.
• Participating actively in agile ceremonies.

Skills

Software engineering principles

AI integration

Collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

Go

Cloud platforms

Job description

We are looking for an Associate Software Engineer to join one of our engineering teams here in Sheffield. Working as part of the Pendo Listen engineering group you will build tools that leverage AI to help our customers transform product feedback into insights they can use to improve their own software experiences.

Built in Go on top of Google Cloud Platform, Pendo’s back end architecture processes hundreds of thousands of events per second, integrating with various third party tools and services including LLMs to create insights from qualitative customer data.

As a software engineer you will be joining a strong team who love to build systems that scale in a collaborative environment between engineering, product, and design.

Role Responsibilities

• Demonstrates a genuine interest in Artificial Intelligence and its practical applications, actively seeking opportunities to explore and integrate AI technologies into their work
• Write maintainable, high-quality code that requires few iterations
• Gain a deep understanding of the company's technology stack
• Take ownership of tasks and projects within the team, collaborating with peers to break down work into manageable components
• Actively participate in agile ceremonies, refinement sessions, and other team activities
• Effectively communicating ideas, concerns, and potential solutions
• Exhibit a growth mindset by demonstrating self-awareness and a commitment to continuous learning and improvement
• Collaborate closely with product managers, designers, and other team members to plan, design, and implement new product features
• Adapt to a fast-paced, product-led environment, demonstrating flexibility and the ability to learn new technologies quickly

Minimum Qualifications

• Bachelor's degree in Computer Science or related field - or equivalent experience
• Strong foundation in software engineering principles, including data structures, algorithms, and software design
• Solid understanding of web application architecture, including APIs, HTTP requests, databases, caching, and related concepts

Preferred Qualifications

• Experience with Agentic AI systems, LLMs, tool use and Model Context Protocol
• Experience with cloud based infrastructure (AWS, GCP, Azure)
• Experience with unit testing, performance testing and/or automated integration testing
• Familiarity with build tools, CI/CD and development workflows
• Familiarity with Go or similar server side object oriented language (eg Java, C++, C#)

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [e-mail]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in Sheffield, UK is £35,000 - £40,000.

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

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