Associate Research Director - Social Media Listening Health Care

Lumanity; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company dedicated to enhancing patient health seeks an Associate Research Director for their Social Media Listening Team in London. The successful candidate will lead research activities and client communications while leveraging their expertise to provide actionable insights and drive business growth.

Qualifications

• Proven experience in social media listening and insights.
• Expertise in both quantitative and qualitative research methods.
• Strong client management and communication skills.

Responsibilities

• Lead research activities and deliver actionable insights.
• Oversee project management and client communications.
• Drive growth of the Social Media Listening business.

Skills

Healthcare Social Media Insights

Analytics

Quantitative Research

Qualitative Research

Client Communication

Job description

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Associate Research Director - Social Media Listening Health Care, London

Client: Lumanity

Location: London, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: ff21c857d7a4

Job Views: 28

Posted: 22.06.2025

Expiry Date: 06.08.2025

Job Description:

Overview

Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances. We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through strategic and complimentary areas of focus: Asset Optimization and Commercialization, Value, Access, and Outcomes, Medical Strategy and Communications, and Real-World Evidence.

Responsibilities / Position overview

The Social Media Listening Team (SML) provides specialist healthcare social media insights and analytics, through a combination of industry expertise with digital savvy to navigate, translate, and contextualize vast information streams and deliver meaningful insights from social data.

We’re now ready to grow our team and are seeking an experienced associate director level researcher with social media listening insight experience.

This hire will:

• Lead research activities to provide high quality insight (through analytics, quantitative and qualitative research methods)
• Leverage industry knowledge and social media to deliver actionable insights and client recommendations
• Oversee day-to-day project management to ensure effective running of research
• Lead client communications, taking a solutions focused approach
• Proactively identify innovative solutions and alternative approaches to meet client needs and exceed expectations wherever possible
• Actively drive the growth of the SML business
• Lead development of new procedures and/or offerings
• Generate new business in line with agreed targets
• Support in the leadership and management of the SML team
• Be a role model within the SML and wider Lumanity Teams to add value to Company initiatives

To be successful in this position, the following will