Associate Recruitment Operations Manager (TOpS Project)

Pearson; Rotherham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading education company in Rotherham is seeking an Associate Recruitment Operations Manager to oversee recruitment processes for a major project. You will lead a team, ensure compliance with laws, and implement improvements. Candidates should have strong leadership skills, project management experience, and the ability to work under pressure. Excellent benefits, including generous annual leave and a pension plan, are offered.

Benefits

25 days annual leave

Pension plan

Private medical insurance

Volunteering days

Qualifications

• Experience in a high-pressure operational role.
• Proven track record of team management.
• Ability to implement process improvements.

Responsibilities

• Manage recruitment processes for the TOpS project.
• Lead the recruitment team towards meeting goals.
• Ensure compliance with employment laws.

Skills

Leadership

Project management

Communication

Analytical skills

Conflict management

Education

Experience managing a team

Project management experience

Tools

MS Word

MS Excel

Databases

Google Documents

Job description

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Associate Recruitment Operations Manager (TOpS Project), rotherham, united kingdom

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Client:

Pearson

Location:

rotherham, united kingdom, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3f2f91175b51

Job Views:

10

Posted:

25.08.2025

Expiry Date:

09.10.2025

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Job Description:

About the Team & Role

Pearson were awarded the TOpS contract in April 2024, with the first test cycle to be completed in 2025/2026 window. The TOpS Associate Recruitment Operations Manager will be responsible for the overall management, development and continuous improvement of processes related to the resourcing and recruitment of Associates for the TOpS project. This will also include supporting with all set-up deliverables required throughout the set-up of the TOpS project, meeting tight deadlines and ensuring that all criteria is met.

This is an onsite role in our Hellaby offices in South Yorkshire.

There will be a requirement through quiet periods to also support the Recruitment team across all subject areas across Pearson qualifications and for all temporary personnel in Hellaby, which will also incorporate the following accountabilities;

Key Accountabilities

Lead the Recruitment team and strategies, directing workload and ensuring that overall team goals are being met

Ensuring costs, timescales and resources are managed effectively throughout the TOpS project

Effectively manage issues and risks by taking responsibility and appropriate action where these deviate from agreed tolerance, and put control measure in place to minimise risk to delivery

Provide project management expertise to support the successful implementation and delivery of TOpS project

Play an active role in contributing to improvements of business activities in supporting the delivery of process innovations arising through corporate plans or regulatory changes

Driving culture and process change as needed to ensure sustainable improvements

Provide visibility of progress and detailed MI against key milestones, deliverables, documented SLAs and KPIs

Work with internal stakeholders to prepare detailed schedules and ensure dependencies between functions are effectively planned and managed

Direct line management responsibility for Team Leaders across Recruitment and Relations & Development teams, including all aspects of performance management where required

Facilitate succession planning across both teams, coaching team members and actively supporting staff development where required

Work closely with key stakeholders to understand business needs for recruitment and to develop and implement a recruitment strategy for the team

Attract large volumes of suitably qualified candidates, building a pipeline of Associates to complete the TOpS project

Identify and meet retention targets and expectations

Oversee the management of a high volume processing operation

Protect the business from litigation by ensuring recruitment processes conform to all data protection and employment laws whilst meeting all deliverables provided by STA

Ensure compliance with business calendars and relevant SLAs in all activities.

Identify and implement enhancements to the Associate recruitment experience.

Provide timely and accurate reporting on performance and financial metrics.

Validate processes and systems, implementing corrective actions as needed.

Execute operational tasks with a strategic focus on process improvement.

Plan and adapt activities to respond effectively to changing circumstances.

Manage complex conduct and performance issues with sensitivity.

Prioritize workload to meet business needs under tight deadlines.

Resolve operational problems efficiently, focusing on quality solutions.

About You

communicator and team builder with effective management skills.

Influential at all levels with a focus on quality and attention to detail.

Capable of delivering results under pressure.

Knowledgeable about the educational landscape and relevant regulations.

Skilled in analyzing complex information.

Engages with and communicates organizational values.

Diplomatic conflict management abilities.

Adaptable to changing environments and tasks.

Flexible work hours required.

Education, Qualifications & Experience

Experience of delivering key operational activities in a highly pressurised environment

Experience managing a team or project and all aspects of performance management

Experience of taking a strategic view and implementing significant business improvement processes

Leading complex activities either as a manager or in cross-departmental teams

Experience related to implementation of procedures and contingencies

Project management

Technical Knowledge

Awareness of Pearson's business and general education issues (Essential)

Intermediate MS Word and MS Excel (Essential)

Use of databases (Essential)

Familiarity with Google Documents (Desirable)

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. There is a range of options, see some of them shared here:

25 Days annual leave, this increases by 1 day each year up to 30 days with the option to buy and sell up to 5 days per year on top of this.

A fantastic pension plan, where Pearson double what you contribute.

Pearson’s other benefits also include private dental care, private medical insurance, digital GP service, eye tests, cycle to work scheme, volunteering days and much more.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.