[Associate] Quality & Compliance Manager (JPC-65)

ZipRecruiter; City Of London; On-site; GBP 55,000 - 60,000; Full time

Job summary

A specialist consultancy is seeking a Quality & Compliance Manager in London to align business systems with strategic objectives, lead quality management efforts, and ensure compliance with key standards. The ideal candidate will possess 3+ years in the construction sector and demonstrate strong leadership and communication skills. The role offers a competitive salary of £55,000 - £60,000 and a range of benefits.

Benefits

Competitive salary

Bonus incentive scheme

Enhanced pension contributions

Private medical insurance

Professional subscription support

Qualifications

• 3+ years of construction industry experience.
• Proven experience in quality management and compliance.
• Full UK driving license and legal right to work in the UK.

Responsibilities

• Align business systems with corporate strategy.
• Develop and manage the Quality Management System.
• Oversee audits and manage certifications.

Skills

Communication skills

Data analysis

Quality management

Leadership

Problem-solving

Adaptability

Job description

Overview

Our client, a specialist consultancy in the built-environment sector, is seeking a Quality & Compliance Manager to join their London/Kent office. Reporting directly to the Managing Director and Directors, you will align business systems and operations with strategic growth objectives, drive continuous improvement, and uphold the firm’s reputation for excellence.

Key Responsibilities

• Align business systems and operations with corporate strategy, identifying and implementing process efficiencies.
• Develop, implement and manage the Quality Management System (QMS), championing quality awareness and performance improvement.
• Oversee all external and internal audits, manage certifications (e.g., SafeContractor, SSIP, CHAS), KPIs, risk assessments and quality objectives.
• Conduct gap analyses on legislation (GDPR, Health & Safety), creating and executing compliance action plans.
• Collaborate on IT strategy—evaluate existing systems, research new technologies, and ensure data security and compliance with ISO 27001 and Cyber Essentials.
• Establish and maintain project and document management systems for audit trails, financial monitoring and centralised contract data.
• Manage supplier relationships, sustainable procurement practices and service-level agreements to deliver cost efficiencies.
• Oversee facilities management, including business continuity, disaster recovery planning, office relocations and Health & Safety compliance.
• Support marketing and communications initiatives, bid submissions, CRM oversight and development of conference/blog content.
• Lead monthly risk and management meetings; prepare minutes and follow-up actions.
• Mentor and manage junior team members on quality and compliance activities.

Ideal Candidate Profile

• 3+ years of construction industry experience
• Exceptional written and verbal communication skills.
• Strong numerical proficiency and data-driven analytical ability.
• Proven experience in quality management, compliance frameworks and certification standards (ISO 9001, SSIP, CHAS).
• Technically adept with management systems, document controls and digital tools.
• Strategic thinker who is proactive, accountable and delivers operational improvements.
• Innovative problem-solver with high integrity, moral courage and a reputation-conscious mindset.
• Inspirational leader and collaborative team player, committed to equality.
• Resilient under pressure, adaptable to change and culturally competent.
• Full UK driving licence and legal right to work in the UK.

Sectors/Client

• Housing Associations
• Local Authorities
• Registered Social Landlords (RSLs)
• Developers & Major House Builders

Rewards & Benefits

• Competitive salary
• Bonus incentive scheme
• Enhanced pension contributions
• Private medical insurance
• Professional subscription support

Salary

£55,000 - £60,000 per annum.