Associate, Property & Asset Management

JLL; Bristol; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading real estate and investment management firm in Bristol is seeking an Associate Property Management Surveyor. The successful candidate will manage client relationships, oversee property operations, and ensure financial accountability across a diverse portfolio. Strong leadership, client management skills, and knowledge of ESG standards are essential. This role offers a chance to shape the future of property management in a collaborative environment.

Benefits

Competitive salary

Career progression opportunities

Mentorship program

Qualifications

• Experience in commercial property management across diverse asset types.
• Expertise in client relationship management and financial accountability.
• Strong understanding of ESG standards and regulations.

Responsibilities

• Act as main point of contact for Asset Managers and clients.
• Manage complex lease queries and occupier compliance issues.
• Prepare service charge budgets and manage financial accounts.

Skills

Client relationship management

Financial management

Property management expertise

Leadership

Education

RICS qualified

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are recruiting for an Associate Property Management Surveyor to work across a mixed portfolio for a prestigious client.

The Property and Asset Management (PAM) team are responsible for managing the property estate for their clients, with a focus on delivering industry leading management of their client’s properties, contributing to the Centre of Excellence and maintaining strong relationships with each client.

Key Responsibilities

Client Relationship Management

• Act as the main point of contact for Asset Managers, leading relationships professionally

• Interpret client needs and requirements, discussing service improvements with Client Directors

• Support surveying colleagues in resolving client relationship challenges

• Provide strategic advice on property management matters
  

Lease and Legal Management

• Liaise with Data Management team on complex lease queries

• Handle sophisticated occupier applications including alienation and alterations

• Ensure occupier compliance with lease covenants, addressing breaches appropriately

• Cognisant of all relevant Landlord & Tenant related legislative frameworks in liaison with client solicitors

Financial Management

• Work with JLL Accounts teams on financial accountability and cashflow management

• Provide expert advice to asset managers on occupier debt recovery strategies

• Take ownership of resolving historic accounting matters

• Liaise with Facilities Management on service charge cashflow management

• Support in resolving supplier payment issues.

Service Charge Administration

• Prepare and manage service charge budgets and reconciliations according to RICS Professional Standards

• Address complex occupier queries and challenges with authoritative responses

• Review and advise on service charge apportionment methodologies

• Manage occupier caps and landlord shortfalls/liabilities with precision

• Work strategically with asset managers to reduce void costs

Property Operations

• Conduct thorough property inspections with comprehensive reporting

• Lead property transitions and due diligence processes

• Ensuring Readiness for Sale at all times

• Collaborate with specialists on major works and site-based projects

• Oversee and support implementation of health and safety compliance measures

• Oversee insurance matters and annual renewal processes

ESG Leadership

• Work with ESG and FM teams on sustainability initiatives

• Align client ESG strategy with JLL's responsibilities

• Maintain awareness of industry and legal obligations related to ESG

• Work within client team to ensure valid EPCs exist across the portfolio

Team Leadership & Development

• Mentor junior colleagues in their transition to greater management responsibilities

• Create career progression pathways aligned with business growth objectives

• May hold direct line management responsibility for defined team members

• Conduct formal performance reviews and set SMART objectives

• Make recommendations on promotions within the JLL Career Framework

• Address performance issues decisively with appropriate corrective actions

• Coach team members with tailored approaches based on individual needs

Strategic Initiatives & Project Coordination

• Bridge communication between strategic leadership and operational teams

• Participate in cross-functional working groups addressing business challenges

• Actively involved in complex client transition projects and major portfolio initiatives

• Serve as subject matter expert on internal change projects

• Maintain comprehensive digital property files supporting effective lifecycle management

Skills & Qualifications

Technical Knowledge

• Expert knowledge of commercial property management across diverse asset types

• Financial modelling and analysis capabilities

• Comprehensive understanding of risk management in property contexts

• Deep market knowledge and competitor intelligence

• Expert-level knowledge of RICS standards with application to complex situations

• Advanced knowledge of sustainability standards and ESG strategy implementation

Personal Attributes

• Strategic vision aligning team activities with business objectives

• Decisive leadership when making complex or time-sensitive decisions

• Entrepreneurial mindset identifying growth opportunities

• Client intimacy building trusted advisor relationships

• Inspirational leadership motivating high performance

• Commercial acumen balancing service quality with profitability

• Ethical leadership modelling organi s ational values

Location:

On-site –Bristol, GBR, London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [e-mail] or call [phone] to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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