Associate, Project Management Officer

Ofcom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Ofcom is seeking a PMO Support professional to assist the Spectrum Group in managing a portfolio of projects effectively. This Fixed Term Contract role will involve collaborating with project managers and senior staff to enhance project workflows, maintain documentation standards, and develop reports and tools as part of a Center of Excellence in project management. Ideal candidates will possess strong communication skills, an attention to detail, and knowledge of project management processes.

Qualifications

• Proficient in written and verbal communication.
• Exceptional attention to detail in all documentation.
• Strong knowledge of project management tools.
• Experience with stakeholder management.

Responsibilities

• Prepare and deliver project documentation to high standards.
• Engage in stakeholder management, including mapping and planning.
• Provide robust project reporting to various audiences.
• Handle project finance tracking and budget control.

Skills

Communication

Attention to Detail

Relationship Management

Organizational Skills

Problem Solving

Education

Knowledge in project management

PRINCE2 or APM (advantageous)

Tools

MS Project

Excel

PowerPoint

Word

Job description

Closing Date:

20/06/2025

Group:

Spectrum Group

Management Level:

Associate

Job Type:

Fixed Term (Fixed Term)

Job Description:

Please note that this is a Fixed Term Contract until September 2026 and the advert will close at 00:01 on Wednesday 2 July and therefore we advise getting your application in no later than midnight on Tuesday 1 July.

About the Team

Proactively support the SG senior managers and project managers (PMs) in running and delivering an efficient and effective portfolio of projects through provision of PMO services.

Purpose of the Role

Provide PMO services to Spectrum Group strategic and multifaceted projects working in partnership with Senior PMO and Project Managers to promote best practice. Support projects through project life cycle by implementation of tools such as project monitoring of time, risks, resource, budget and actuals against plans.

Your key responsibilities

• Prepare and deliver project documentation to high standards throughout the project cycle, by monitoring and updating the status of the PID, project plans, dashboards, action logs, dependency logs and resource forecasts.

• Contribute to the PMO Teams overall development as a Centre of Excellence for project management within Ofcom by building in-house expertise, supporting the development of reports, tools, and solutions, documenting and sharing knowledge gained and evolving best practice for this area.

• Provide guidance to established and new Project Managers by using a common set of templates and guidance documented in the Spectrum Group PMO Handbook.

• Deliver robust and accurate project reporting to a variety of audiences using established reporting tools i.e., project activity templates.

• Deliver effective risk management, by monitoring and updating programme risk and issue registers and challenging risk impact and mitigations.

• Be responsible for the change control process, tracking change control requests and ensuring milestones and logs are updated.

• Engage in stakeholder management including stakeholder mapping and communications planning.

• Engage in project, PMO and governance meetings. Organise and facilitate meetings and capture key actions and decisions during meetings.

• Responsible for tracking and updating project finance, assisting in budget control and procurement activities.

• Set up new SharePoint page for project, if applicable, ensuring all project documentation is stored on Ofcom SharePoint in a structured and intuitive manner.

• Assist in programme reviews, reports and governance.

• Act as a subject matter expert (SME) for Project Managers and project teams in the event of a request, problem or query regarding governance, standards, project status and quality expectations.

• Organise and assist in the facilitation of project meetings, both internal and external and track actions.

• Provide support in facilitating PMO and governance meetings, including SET, SFTS, and resourcing sessions.

• Provide appropriate administrative support to assist the team/directorate in the successful delivery of projects.
  

The skills, knowledge and experience you will need for success

Articulating Ideas

• Proficient in written and verbal communication, effectively conveying information.

• Exceptional attention to detail in all documentation, ensuring clarity and precision.
  

Forming Relationships

• Demonstrates a collaborative working style, fostering a responsive and adaptable approach.

• Skilled in relationship management, building strong connections with colleagues and stakeholders.
  

Executing Plans

• Excellent PMO administrative and organisational skills.

• Capable of taking initiative, working autonomously, managing priorities, and meeting deadlines.

• Strong knowledge of project management tools including the use of MS Project, Word, Excel, and PowerPoint.

• Strong knowledge of project management processes and fundamentals, with a proactive approach to creating efficient processes through continuous improvement, identifying solutions, and addressing issues as they arise while offering innovative ideas to enhance processes.

• Strong skills in planning, project, and programme management, as well as problem-solving and analysis.
  

Pursuing Growth

• Informed knowledge of the regulatory environment and spectrum management.

• There are no specific mandatory qualifications required for the role however relevant knowledge and experience in project management, with additional qualifications in PRINCE2 or APM being advantageous.

Inclusivity Statement

Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender, or disability.

Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs.

We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.

Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at [e-mail] or call 0330 912 1378.

As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here. https://careers.ofcom.org.uk/careers/how-we-hire/