Associate Product Manager

JR United Kingdom; Shrewsbury; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global strategic technology and payments partner seeks an Associate Product Manager to join their Customer Engagement team. The role will focus on enhancing user experience on their consumer-facing website, driving product improvements through data analysis and collaboration with technical teams.

Benefits

25 days holiday + bank holidays

An extra day off for moving to a new house

2 days off for your wedding

3 days off for charity / community days

Private healthcare and medical cashback plan

Qualifications

• Experience as an Associate Product Manager, Assistant Product Manager, or similar.
• Strong understanding of UX & design needed.
• Demonstrable experience using data to inform insights.

Responsibilities

• Own the planning, development, and backlog of website features.
• Collaborate with Data team on website analytics.
• Oversee A/B and MVT to optimise product performance.

Skills

Project Management

Analytical Thinking

Communication

User Experience (UX)

Job description

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London (2 days per week in the office)

Our client

Our client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue.

With 2,000 employees spread across 50 countries, they integrate with 300,000 point of sale systems in a number of luxury retailers and brands including Harrods, Selfridges, John Lewis, Liberty’s, Apple, Cartier, De Beers, Hermès, Rolex, Dior and Jimmy Choo.

Their products include tax-free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions.

The role

The Associate Product Manager (APM) will join the Customer Engagement team and collaborate closely with Product Managers to oversee the strategy & development of new features for our client’s consumer-facing website.

The focus of the team is to ensure a consistent and seamless user experience, ultimately leading to a single, unified self-service platform across both web & mobile.

As APM, you will oversee A/B and MVT to drive improvements and optimise user experience. Through analysis of data, the APM will generate insights that lead to innovative ideas and product enhancements.

As Assistant Product Manager, you will:

• Own the planning, development, and backlog of all website features.
• Brief internal stakeholders (Data, Engineering, Production) to ensure alignment on timeframes, requirements, and impacts.
• Oversee the execution of A/B and MVT optimise product performance.
• Collaborate with the Data team on website analytics to identify new areas of focus.
• Support Product Managers with providing customer engagement data to local markets for business reviews.
• Collaborate with local markets to understand website traffic and identify where improvements to the funnel can be made.
• Work closely with your Technical Product Manager counterpart who in turn will schedule sprints with the engineering team.

To apply, you should have

• Experience working as an Associate Product Manager, Assistant Product Manager, Product Executive, or similar.
• Worked on the product strategy & delivery of a consumer-facing digital product.
• A strong understanding of UX & design.
• Overseen A/B or MVT in the past, drawing from these results to improve UX.
• Demonstrable experience using data to inform insights along with an analytical mind.
• Strong planning, communication and project management skills.

The perks

• 25 days holiday + bank holidays.
• An extra day off for moving to a new house
• 2 days off for your wedding
• 3 days off for charity / community days.
• Private healthcare and medical cashback plan.

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