Associate Product Designer

Nestlé; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A pet food subscription company is seeking an associate product designer to create outstanding experiences for dog-loving customers. The role involves participating in design projects, producing wireframes, and collaborating within cross-functional teams. Ideal candidates should have passion for design, experience with design software, and strong problem-solving skills. This position offers flexibility, a competitive bonus, and a chance to influence customer experiences directly.

Benefits

Annual bonus based on company performance

Flexible core hours

Hybrid work model

25 days of holiday

In-house L&D team for development

50% discount on all Tails.com products

Qualifications

• 1-2 years of experience working as a product designer in an Agile environment.
• Experience with design software like Figma is crucial.
• Familiarity with design techniques and methodologies.

Responsibilities

• Participation in various design projects from concept to completion.
• Producing wireframes, prototypes and high fidelity design solutions.
• Understanding customer needs and using them to design solutions.

Skills

Design software (e.g. Figma)

Creativity

Problem-solving skills

Time management

Team collaboration

Job description

We’re looking for an associate product designer to create outstanding experiences for our dog-loving customers in the UK and beyond.

Changing the world of pet food for good
We’re Tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique Tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.

We’ve got bold plans. Having created an entirely new category in pet food, we’re now scaling fast in the UK and Europe – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.

Together, we’ll change the world of pet food for good.

Our Product Design team
Join Product Design at Tails.com and you’ll be right in the midst of the action: designing product experiences that delight our customers. No one does what we do in the direct-to-consumer space, so it’s your chance to really make your mark.

We work in highly collaborative cross-functional squads, bringing together product managers, software engineers, designers, researchers, data analysts and whoever else we need to get the work done. It’s a good mix of swift, tactical work and taking time to tackle big, hairy problems.

Importantly, we’re a proper team of designers. (If you’ve ever worked as the sole designer in a company, you’ll know what a difference that makes.)

Build our brand
We’re building an international brand, fast. We set ambitious goals. We challenge and support each other in equal measure. At the pace we’re moving, we prefer to test ideas and learn quickly rather than spend months building a business case. That means we celebrate when things go right, and we learn when things go wrong.

Sound like a team you want to join? Here’s how you’ll make a difference:

The role
We are seeking an associate product designer with a passion for finding solutions that deliver usable and joyful experiences to our dog loving customers in the UK and beyond. The ideal candidate will be passionate about design thinking and always focused on the needs of the customer.
You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions.

You will be responsible for:

• Participation in various design projects from concept to completion
• Producing wireframes, prototypes and high fidelity design solutions
• Understanding customer needs and using them to design solutions
• Developing an intuitive eye for customer needs beyond the obvious
• Using design as a tool to drive rapid learning to ensure we’re solving our customers most important problems
• Using feedback from other designers to hone skills and improve designs
• Building partnerships with product designers, product managers, user researchers, software engineers and key members of our cross-functional teams
• Coordinating with other design team members to ensure consistent and accurate communication of the Tails.com brand

The skills you’ll bring:

• A passion for design and creative problem-solving skills with a keen eye for detail
• Experience with design software (e.g. Figma)
• Familiarity with design techniques and methodologies
• Understanding of visual elements (layout, type and fonts)
• Time management and multitasking abilities
• You thrive working within a team in a fast-paced and rapidly-growing agile environment
• 1-2 years of experience working as a product designer in an Agile environment

What's in it for you?

• Annual bonus, based on company performance
• Flexible core hours, giving you true work-life balance
• Hybrid role to ensure this role works for you
• 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
• 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
• Optional 5 days unpaid leave and 1 paid volunteer day each year
• When you need a change of scenery, you can work from abroad 2 weeks every 6 months
• Health insurance for you, paid by Tails.com
• Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay
• Flexible paid care leave to support immediate dependants, people close to you and pets
• In-house L&D team, with access to year-round courses to help drive your development
• 50% discount on all Tails.com
• Discounted gym membership

What’s next?

If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.

Here’s a taster of how our recruitment process works:

1. Once you have applied your CV will be reviewed by the Hiring team.
2. If selected, you will then have a call with Talent Acquisition to understand more about your skills and experience (30 mins).
3. Should you be successful, you will be invited back to showcase your portfolio and present a case study to the product design team (1 hour).
4. The final stage is a video call with our Head of Product Design (45 mins).

Our Commitment
We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at Tails.com.

During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.