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About Momentum ITSMA
Momentum ITSMA is a growth consultancy that enables global organizations to achieve market-beating performance by winning, growing, and retaining their most valuable client relationships. Due to the growth of the business and internal progression, we are now seeking additional talented people to join our sector-aligned practices (technology, financial services or professional services), based at our London office.
About Momentum ITSMA
Momentum ITSMA is a growth consultancy that enables global organizations to achieve market-beating performance by winning, growing, and retaining their most valuable client relationships. Due to the growth of the business and internal progression, we are now seeking additional talented people to join our sector-aligned practices (technology, financial services or professional services), based at our London office.
About The Role
As an Associate Program Manager, you will support the successful execution of client content across various marketing channels. We utilize both technological platforms and proven processes to deliver high-quality projects across various marketing and sales channels. The range of deliverables the team offers includes digital marketing materials, such as videos, social media kits, infographics, brochures, eBooks, and emails. The team also delivers offline assets such as direct mail and printed documents.
Working closely with a Project Lead and/or a Producer, your primary mission is to support in the successful on-time and on-budget delivery of projects from initial scoping, owning team resource allocations, ensuring teams are accurately briefed and ensuring our rigorous quality control processes are adhered to.
This role is ideal for someone looking to further their skills in creative project delivery and cross-functional team collaboration.
Key Responsibilities:
Project Support and Resource Planning
- Collaborate with a Producer, the Project Lead, and Creative Services to thoroughly understand project scope, requirements and timelines.
- Develop project schedules and task briefs across creative and content services.
- Identify and secure the appropriate resources for each project phase and work with the Producer or Project Lead to ensure the right team are allocated to the project.
- Coordinate with the Studio Manager and internal teams to confirm and track resource allocation.
- Monitor workloads and flag any resourcing conflicts or constraints to the Producer.
- Help maintain clear documentation on resource plans using our project tools.
Delivery Execution
- Manage specific project tasks either in owned projects or delegated by the Producer, ensuring delivery against agreed deadlines.
- Create and manage timelines to keep client practice and wider Content Service teams on track.
- Coordinate with freelancers and external vendors under guidance, including briefing and budget tracking.
- Ensure clear communication across stakeholders during the production lifecycle.
Quality Control
- Conduct internal quality checks on content deliverables and support the external proofreading process.
- Ensure all deliverables meet internal quality standards and client expectations before final submission.
Process & Tools
- Follow established best practices and workflows for delivery.
- Maintain accurate project data and task status in our project management platform (Mavenlink).
- Collaborate on opportunities to improve process efficiency and workflow execution.
Skills
- Project Management: Skilled in planning, organizing, and managing resources to achieve project goals successfully.
- Technical Proficiency: Experience with project management tools (e.g., Asana, Trello) and knowledgeable about creative production processes.
- Time Management: Expert in prioritizing tasks, multitasking, and meeting tight deadlines.
- Communication: Exceptional verbal and written skills for effective collaboration with teams, clients, and stakeholders.
- Budget Management: Skilled in budgeting and managing financial constraints.
- Problem-Solving: Skilled in identifying issues, evaluating options, and implementing solutions efficiently.
- Strong organizational and multitasking ability, able to manage several small projects or project components concurrently.
- Proactive approach to managing deadlines and responsibilities.
- Experience or understanding of creative production processes.
Experience
- Industry Experience: Around 2 years in a similar role within a creative agency or in-house creative team.
- Portfolio of Work: Proven Experience assisting in the coordination of creative or content-led projects.
- Client Management: Experienced in working directly with clients on the delivery of projects and programs.
- Desirable expertise includes all aspects of creative production, including brand development, digital media production, web development, print materials, and large-scale creative projects.
Salary
£30,000 - £40,000, depending on experience.
Perks And Benefits
- Annual leave: 25 days (27 days after 2 years) plus Public Holidays UK
- 3 bonus days off for end-of-year shutdown (25 Dec to 1 January)
- Medical Cash Plan
- Life Insurance & Income Protection
- Personal L&D budget
- Access to comprehensive internal learning programmes
- Fully accredited ABM certification
- Reward & Recognition Scheme, including sabbatical option
- £1000 Hiring Referral Scheme
- Quarterly MVP Reward (paid trip to London or Boston)
- Discretionary company bonus
- Home office enhancement budget
- Access to Spill online mental health support
- Enhanced parental leave
- Enhanced sick leave
- Hybrid working and flexible working policy
- Our very own Culture Club, regular social and wellbeing events
About Momentum ITSMA:
Momentum ITSMA is a growth consultancy that enables global organizations to achieve market-beating performance by winning, growing, and retaining their most valuable client relationships.
Our services – spanning consulting, research, learning, thought leadership, and content – help companies deepen relationships, build reputation, and grow revenue.
We pioneered Account-Based Marketing, and our ongoing innovation ensures our clients outperform their competitors.
Learn more about Momentum ITSMA and the exciting work we’re doing: https://momentumitsma.com/
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