Associate Practice Manager

Integrated Care System; Derby; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading healthcare system is seeking an Associate Practice Manager to oversee operations at Brook Medical Centre and Derwent Medical Centre. This role involves ensuring efficient running of practices, managing staff, and implementing quality policies. The ideal candidate will possess strong leadership, interpersonal skills, and relevant healthcare experience, aiming to foster excellence in practice management, with a supportive working environment.

Benefits

5 weeks annual leave

NHS pension

Qualifications

• Experience in healthcare setting and public interaction required.
• Should have experience of leading projects and managing teams.
• Relevant qualifications are essential, ideally in healthcare or business.

Responsibilities

• Manage daily operations and ensure compliance with practices.
• Oversee recruitment, staff development, and solve HR issues.
• Support business manager in implementing policies and procedures.

Skills

Leadership

Communication

Team Management

Interpersonal Skills

IT Skills

Education

Degree in Healthcare or Business

AMSPAR Qualification

Job description

Brook Medical Centre andDerwent Medical Centre are looking to recruit an Associate Practice Manager.The post holder will work with the Practice Business Manager in ensuring thesmooth running of the day to day operation of both practices, managing changeand developing both practices to prepare for the future.

We are looking for anindividual who has experience of managing a team, and who has excellentinterpersonal and IT skills. You must be organised and confident and able towork on your own initiative. You will need a friendly and approachable mannerand have the ability to work under pressure in a changing environment. Previousprimary care and use of System One is desirable.

About us

The practices are situatedapproximately one mile apart and cover a practice population of 9000 with 3 GPpartners. They are small friendly practices with traditional values.

Benefits include 5 weeksannual leave and NHS pension.

Salary depends on experience

Base: Brook Medical Centre,Kedleston Road, Derby.

Disclosure andBarring Service Check

This post is subject to theRehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will benecessary for a submission for Disclosure to be made to the Disclosure andBarring Service (formerly known as CRB) to check for any previous criminalconvictions.

Main duties of the job

• To work with the business manager in the day-to-day operations of both practices, ensuring staff achieve their primary responsibilities and both practices become Centres of Excellence
• Oversee recruitment and retention of staff and manage HR issues
• Practice Administrator for clinical system
• Support the business manager in developing and reviewing practice policies and procedures.
• Support the overall practice clinical governance framework
• Assist in ensuring both practices achieve maximum QOF and enhance services indicators
• Assist the Business Manager with Primary Care Networks (PCN) collaboration and plans.
• Convene staff meetings, prepare agendas and ensure distribution of minutes as necessary.
• Liaise at external meetings as required.
• Assist the business manager in ensuring both practices are CQC compliant
• Deputise for the business manager in her absence.

About us

The practices are situated approximately one mile apart and cover a practice population of 9000 with 3 GP partners. They are small friendly NHS practices with traditional values.

Job responsibilities

• To work with the business manager in the day-to-day operations of both practices, ensuring staff achieve their primary responsibilities and both practices become Centres of Excellence
• Oversee recruitment and retention of staff and manage HR issues
• Practice Administrator for clinical system
• Support the business manager in developing and reviewing practice policies and procedures.
• Support the overall practice clinical governance framework
• Assist in ensuring both practices achieve maximum QOF and enhance services indicators
• Assist the Business Manager with Primary Care Networks (PCN) collaboration and plans.
• Convene staff meetings, prepare agendas and ensure distribution of minutes as necessary.
• Liaise at external meetings as required.
• Assist the business manager in ensuring both practices are CQC compliant
• Deputise for the business manager in her absence.

Person Specification

Experience

• Experience of working with the general public
• Experience of working in a healthcare setting
• Experience of performance management, including appraisal writing, staff development and disciplinary procedures.
• Experience of successfully developing and implementing projects.
• Experience of managing accounting procedures
• NHS/Primary Care/GP experience
• Relevant Health & Safety experience
• Experience of chairing meetings, producing agendas and minutes.

Qualifications

• Good standard of education with excellent literacy and numeracy skills
• Previous leadership role
• Educated to degree level in healthcare or business, or have equivalent experience.
• AMSPAR Qualification

Knowledge and Skills

• Excellent communication skills (written, oral and presenting)
• Excellent leadership skills
• Ability to prioritise, delegate and work to tight deadlines
• Effective time management
• Ability to network and build relationships
• Ability to develop, implement and embed policy and procedure
• Ability to motivate and train staff

Other Requirements

• Flexibility to work outside of core office hours if needed
• Maintains confidentiality at all times

Personal Qualities

• Polite and confident
• Flexible and co-operative
• Excellent interpersonal skills
• Motivated and proactive
• Ability to use initiative and judgement
• Forward thinker with a solutions focused approach
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Confident, assertive and resilient
• Ability to drive and deliver change effectively
• Ability to motivate teams, enhance morale and maintain a positive working environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceDependent on experience