Associate, Post Trade Operations

London Metal Exchange; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Associate for their Post Trade Operations team. This role is vital for ensuring smooth operational support for exchange systems like LMEsmart and LMEsword. You will be a key contributor, engaging in tasks such as handling production issues, conducting audits, and training new members. The position offers a dynamic work environment where your expertise in operational processes will drive success. If you're looking to make an impact in a collaborative team setting, this opportunity could be the perfect fit for you.

Qualifications

• Good general academics combined with relevant experience is expected.
• Previous experience in a similar position is required.

Responsibilities

• Provide operational support for internal and external users of exchange systems.
• Act as primary contact for production issues related to LMEsmart and LMEsword.

Skills

Microsoft Office Suite

Strong communication skills

Knowledge of FIX

Education

Degree level education

Tools

Windows XP

Job description

Associate, Post Trade Operations page is loaded

Associate, Post Trade Operations

Apply locations UK-London

Time Type: Full time

Posted On: Posted 18 Days Ago

Job Requisition ID: R002191

Shift Pattern: Standard 40 Hour Week (United Kingdom)

Scheduled Weekly Hours: 40

Corporate Grade: E - Associate

Reporting Line: (UK Division) Clearing COO

Location: UK-London

Worker Type: Contract

Overall Purpose of Role: This role sits within our Post Trade Operations team. The Post Trade Operations team exists to provide operational support for both internal and external users of exchange systems such as LMEsmart, LMEsword (including the depository service), and LMEpassport.

This role will provide day-to-day support for the activities undertaken by the PTO team. The role will be expected to work within a team and also be recognized as significant individual contributors. The role will cover general duties undertaken by the team in addition to working with bespoke centers of excellence supporting our Matching and Warranting activities on a rotational basis.

Responsibilities:

• To support the new team structure and operating model.
• The tasks for each sub-team include but are not limited to:

Matching

• Coverage across all active shift patterns currently undertaken by the team.
• Primary point of contact for LMEsmart related production issues or queries (e.g., matching rules, market data, fixed price auction updates, price banding).
• Common sense approach to time-sensitive issues regardless of coverage model to ensure high standards of customer service are maintained at all times.
• Perform quarterly audit of internal users for LMEsmart.
• CRDS updates.
• Participation in onboarding/offboarding meetings and adherence to the run-book.
• Raising of CRs to support future enhancements to the platform (Champion high priority requests with team Manager for support in change forums).
• Participation in external client meetings with the Relationship Managers when required.
• Updating comprehensive FAQs (Standardised format aligned to Warranting team).
• Responsible for training new Members in how to use LMEsmart.

Warranting

• Coverage across all active shift patterns currently undertaken by the team.
• Primary point of contact for LMEsword and LMEpassport related production issues or queries.
• Common sense approach to time-sensitive issues regardless of coverage model to ensure high standards of customer service are maintained at all times.
• Perform quarterly audit of internal users for LMEsword and LMEpassport.
• Monthly invoicing.
• Annual rent endorsement from monitoring through to enforcement.
• Participation in onboarding/offboarding meetings and adherence to the run-book.
• Raising of CRs to support future enhancements to the platform (Champion high priority requests with team Manager for support in change forums).
• Updating comprehensive FAQs (Standard format aligned to Matching team).
• Responsible for training new Members/users in how to use LMEsword and LMEpassport.

Academic and Professional Qualifications Required:

• Education to degree level is not a mandatory requirement of this role, but successful candidates will be expected to have a good level of general academics combined with relevant experience for the role.

Required Knowledge and Level of Experience:

• Previous LME Matching exposure preferred/ideal but will consider, depending on the candidate’s experience, candidates who do not have previous Matching exposure.
• A good level of previous experience in a similar position required.
• Good general computer knowledge essential being conversant in the normal standard Microsoft Office applications.

Skills Set and Core Competencies Required for Role:

• Practical experience working with the Microsoft Office Suite & Windows XP.
• Strong communication skills both verbal and written.
• Knowledge of FIX beneficial, but not essential.

About Us

Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world’s leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.

As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of the world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets.

HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all.