Associate Patient Access Representative-Gastroenterology Care-North

Community Health Network; North East Derbyshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dedicated team at a forward-thinking healthcare organization focused on providing exceptional care. As an Associate Patient Access Representative, you'll be the first point of contact for patients, ensuring a seamless experience from registration to financial clearance. Your role will involve scheduling, insurance verification, and compliance management, making a significant impact on patient care. This position offers a chance to grow within a supportive community that values empathy and collaboration. If you're passionate about making a difference in healthcare, this opportunity is perfect for you.

Qualifications

• 1+ years of experience in a healthcare office setting preferred.
• Proficient in patient registrations and insurance verification.

Responsibilities

• Handle customer service, patient registration, and financial clearance.
• Ensure smooth workflows and adherence to guidelines.

Skills

Customer Service

Patient Registration

Insurance Verification

Compliance Management

EPIC Software

Education

High School Diploma or GED

Tools

Electronic Health Record (EHR)

Computer Software

Job description

Associate Patient Access Representative-Gastroenterology Care-North

Castleton
Indianapolis, IN 46250
United States

Shift: Day Job

Hours: Monday - Friday 8:00am - 4:30pm

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

Exceptional Skills and Qualifications

The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:

• High School Diploma or GED (Required)
• 1+ years of experience in healthcare office setting and/or a strong customer service background (Preferred)
• Proficient in all types of registrations (inpatient, outpatient, emergency admits)
• Completes Admissions, Discharges, and Transfers in a timely manner when applicable
• Ability to monitor and perform all patient hospital and/or ambulatory movement
• Utilizes EPIC work queue to pre-register scheduled patients
• Verifies medical necessity in accordance with CMS standards and communicates coverage and eligibility information to the patient
• Accurately identifies and enters patient demographics, insurance, and financial information, including benefits
• Gathers and verifies all appropriate, confidential health and financial information from patients using various computer software to assure payment for services
• Confirms the completeness of the electronic health record (EHR) and makes necessary updates

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. We consider all team members as an integral part of the patient experience. We pride ourselves on not just having employees but Caregivers. Join our community as we make a difference in your community.

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