Associate PartsBrokerDirect Representative

TN United Kingdom; Newbury; On-site; GBP 25,000 - 45,000; Full time

Job summary

An innovative company is seeking an Associate PartsBrokerDirect Representative to manage customer accounts and enhance sales activities. This role involves building strong relationships with collision repair personnel, educating them on the benefits of the PartsBrokerDirect service, and utilizing customer databases to drive revenue growth. The ideal candidate will possess excellent communication skills and a strong organizational mindset, ensuring effective engagement with clients. Join a forward-thinking team dedicated to supporting vehicle manufacturers and driving genuine parts sales in a dynamic market.

Qualifications

• An associate degree or equivalent work experience related to the role.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Manage customer accounts and sales activities via OEC’s Collision parts program.
• Establish rapport with collision repair parts personnel through phone and email.
• Educate repairers about the PartsBrokerDirect service and benefits.

Skills

Organizational Skills

Time Management

Verbal Communication

Written Communication

Customer Database Proficiency

Microsoft Office

Education

Associate Degree or Equivalent Experience

Tools

Customer Databases

Microsoft Office

Job description

Social network you want to login/join with:

Associate PartsBrokerDirect Representative, Newbury

col-narrow-left

Client:

OEC

Location:

Newbury, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

0395a9ca74ac

Job Views:

9

Posted:

24.04.2025

Expiry Date:

08.06.2025

col-wide

Job Description:

Job Summary

Manages assigned customer accounts, supports and manages sales activities via OEC’s Collision parts program. Maintains relationships, oversees the sales process, and acts as a point of contact for allocated customers. Secures commitments from repairers to engage in the program, which supports Vehicle Manufacturers in the sale of genuine parts. Maintains knowledge of OEM parts catalogues and industry intelligence.

Key Responsibilities

• Establishes rapport and maintains relationships with collision repair parts and/or service personnel (typically a parts manager) through phone and email contact within assigned accounts.
• Educates repairers and dealer contacts about the PartsBrokerDirect service and benefits, emphasizing increased revenues for the dealership.
• Ensures consistent communication to increase revenues through strong relationships, data analysis, and performance coaching.
• Maintains knowledge of industry programs and the value proposition of the brokering service.
• Uses OEC's customer database to maintain call records and validate customer information.
• Manages sales within a territory and supports team performance under guidance.
• Secures commitment from dealership contacts to enroll in OEC’s systems/programs and ensures smooth transition from enrollment to hand-off.
• Participates in call campaigns, including customer service, training, and marketing calls.
• Increases parts sales through repairer and dealer engagement.

Experience, Skills and Key Competencies

• An associate degree or equivalent work experience related to the role.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency with customer databases and Microsoft Office.
• Ability to apply fundamental principles of the position effectively.

We have updated our Privacy Policy to comply with the new EU data protection law. Please note that OEC is a US-based company; your personal information may be sent to the US. By applying, you consent to the processing and retention of your data in accordance with our policies. Please refer to our Privacy Policy for more information.