Associate Partner Manager, Brand Owner

Amazon; Manchester; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Associate Partner Manager to join their Merchant Services team. This exciting role involves managing a portfolio of high-potential Selling Partners, driving business growth, and enhancing customer experiences on the Amazon marketplace. The ideal candidate will possess strong analytical skills, a passion for customer engagement, and the ability to thrive in a fast-paced environment. Join a team that values diversity and innovation, where your contributions will directly impact the success of sellers and customers alike. If you're ready to take on challenges and make a difference, this opportunity is perfect for you.

Qualifications

• BA/BS degree or equivalent experience required.
• Strong analytical skills and proficiency in Microsoft Excel.

Responsibilities

• Manage a portfolio of large Selling Partners, assisting with setup and growth.
• Develop key performance indicators and analyze performance improvements.

Skills

Analytical Skills

Sales Experience

Marketing Experience

Communication Skills

Presentation Skills

Customer Experience Focus

Self-Motivated

Ability to Influence

Education

BA/BS degree or equivalent experience

Tools

Microsoft Excel

SQL

CRM Tools

Job description

Job ID: 2867563 | Amazon EU SARL (UK Branch) - D67

Amazon.co.uk’s Seller Marketplace is a large and fast growing business where millions of UK customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. The UK Merchant Services team works with sellers to help them grow their business on the Amazon marketplace, delivering the best possible customer experience for Amazon.co.uk customers. Amazon is looking for bright and ambitious individuals to build their career within its Merchant Services, specifically within the Fulfillment by Amazon team.

You will join us as an Associate Partner Manager in the Brand Owner team, responsible for delivering business growth and maximizing revenue generation within these highly strategic programs, as well as delivering key customer experience initiatives by working with product and operations teams.

As part of the role, you will be responsible for onboarding and growing the largest and highest potential Selling Partners onto the Brand Owner programs. In addition, you will drive various fast-paced projects and initiatives across the organization and improve both sellers’ and customers’ experience.

Key job responsibilities

1. Manage a portfolio of large and high potential Selling Partners, assist them with their setup and help them understand Amazon‘s services and tools to be more effective in building and managing their Amazon business.
2. Develop and report on key performance indicators for your Selling Partner portfolio, providing analysis into root causes for performance improvements.
3. Use the “Voice of the Seller” to identify opportunities to improve our products, business processes, systems and tools, ultimately aimed at providing a best in class customer experience.
4. Operate in a fast-moving and challenging environment, Amazon’s high performance bar requires that you are self-motivated and target driven individual, can work autonomously and take full control and responsibility for achieving the quarterly Account Management Targets.

BASIC QUALIFICATIONS

• BA/BS degree or equivalent experience including past experience of sales or marketing experience in E-Commerce, retail technology, SaaS, or software.
• Strong analytical skills including Microsoft Excel.
• Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
• Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach.
• A passion for developing an engaging customer user experience with demonstrated ability to translate client needs into business and product requirements.
• Superior communication and presentation skills.
• Ability to thrive in an ambiguous environment.

PREFERRED QUALIFICATIONS

• Experience building relationships and driving growth with existing customers/partners.
• Experience in B2B sales, account management, product management or management consulting.
• Experience in e-commerce or retail is advantageous but not essential.
• Experience with databases, SQL and CRM tools is advantageous but not essential.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Posted: October 29, 2024 (Updated about 16 hours ago)