Associate Medical Engineering (EME) Technician

2gether Support Solutions; Margate; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare support company in Margate is seeking an Associate EME Technician to provide clinical technical services for medical equipment. The ideal candidate will have an engineering background and experience in mechanical or electrical fields. This role offers career opportunities in a diverse and rewarding environment. Generous leave, pension, and training opportunities are included.

Benefits

Generous annual leave allowance

Company Pension

Onsite childcare facilities

Discounts on food

Training and development opportunities

Qualifications

• Relevant mechanical or electrical experience is essential.
• Excellent communication skills are necessary for liaising with patients and clinical staff.
• Must be able to manage work independently, including in patients' homes.

Responsibilities

• Provide clinical technical services for medical equipment.
• Perform maintenance and repairs on medical devices.
• Liaise with clinical staff for preventative maintenance.

Skills

Engineering background

Computer literacy (especially Excel)

Customer service skills

Problem solving skills

Time management skills

Job description

Overview

2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more. Our Associate EME Technicians play a vital part in the Equipment Management team, helping to maintain medical equipment and supporting the equipment management services for our vast and busy hospitals. This role offers opportunities to learn and develop a range of technical and engineering skills and knowledge, with the chance to develop a rewarding career in a diverse and interesting field. This role is an ideal position for applicants with a mechanical or electrical engineering background who are looking to apply their experience in a medical setting. Working hours: Monday to Friday, 8am to 4pm.

Responsibilities

• Provide a clinical technical service for the application, calibration, quality control and troubleshooting of a specific range of diagnostic, therapeutic and point of care testing equipment as agreed in the annual Individual Performance Review.
• Use technical and clinical experience to identify potentially hazardous symptoms and faults when in clinical areas or in talking to clinical staff.
• Liaise with clinical staff to undertake preventative maintenance and rectify problems, minimising impact on patient treatment lists.
• Liaise with patients in hospital and in their home, communicating technical information, advice and arrangements for the maintenance and repair of their equipment.
• Carry out daily maintenance and repairs of medical devices, as directed by the EME Site lead, according to agreed service standards and work instructions.
• Organise, prioritise and control work using own initiative, without managerial input, including work in patients homes.
• Perform a range of inspection, maintenance and testing on a variety of medical equipment throughout East Kent and beyond, including commissioning, acceptance testing, calibration, safety tests and performance checks to manufacturers specifications. Report adverse fault conditions to supervisor.
• Ensure that work records and other documentation are accurate and completed in a timely manner; documents will be scanned and attached to electronic databases.
• Work within the requirements of the departmental quality management system.

Qualifications / Skills

• Engineering background with relevant mechanical or electrical experience
• Computer literate, especially in the use of Excel
• Excellent customer service and communication skills
• Strong problem solving skills
• Ability to build working relationships, good prioritisation and time management skills

Benefits

• Generous annual leave allowance plus the opportunity to buy or sell leave
• Company Pension
• Onsite childcare facilities
• Blink- Staff communications app
• Viv up- Staff discounts & wellbeing platform
• Discounted food in canteen
• Access to the blue light card
• Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
• Subsidised bus pass
• Health and beauty, gifts, toys, fashion and entertainment
• Training and development opportunities including BICS and functional skills training

Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.