Associate Medical Director - CAS, OOH & Digital Health Services

NHS; Denton; On-site; GBP 80,000 - 110,000; Full time

Job summary

A leading NHS-associated healthcare provider is seeking an Associate Medical Director for its growing leadership team. The successful candidate will oversee critical services, ensuring safe patient care and effective operational performance. This role requires a qualified GP with clinical experience, leadership, and a commitment to quality and governance in care delivery.

Benefits

Paid indemnity cover

Study leave

Flexible working hours

30 days annual leave

Access to Wagestream

Family-friendly policies

Qualifications

• Fully qualified GP with GMC registration.
• Experience working in a primary care environment.
• Evidence of continued professional development.

Responsibilities

• Provide leadership across Clinical Assessment Service, Out of Hours Service and Digital Health Services.
• Direct line management for Medical Clinical Leads and support their development.
• Ensure effective governance and audit adherence within services.

Skills

Leadership

Communication

Clinical Skills

Time Management

Interpersonal Skills

Education

GMC registration

MRCGP examination or equivalent

Postgraduate qualification in medical management or leadership

Job description

Associate Medical Director - CAS, OOH & Digital Health Services

gtd healthcare are looking for a committed and driven Associate Medical Director to join our medical leadership team.

gtd healthcare is one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West England. Our medical directorship is continuing to grow, increasing resources and leadership capacity to a level above and beyond what has ever been in place before.

As an Associate Medical Director, you will provide leadership across the Clinical Assessment Service, Out of Hours Service and Digital Health Services, and be part of a leadership team responsible for leading these services within the gtd footprint. The successful candidate will ensure that we deliver safe and effective care to our patients.

You will embrace our values and ensure that they are demonstrated whilst carrying out all responsibilities of the role; we:

• give great quality care;
• lead the way in transforming patient care;
• contribute towards the wellbeing of our local communities.

Main duties of the job

• You will be the link between gtd Clinical Assessment Service (CAS), Out of Hours Service (OOH) and Digital Health Services and the Medical Director as the subject matter expert on all things relating to gtd CAS, OOH and Digital Health Services.
• You will have direct line management responsibilities for the Medical Clinical Leads for the service and for our doctors and Physician Associates (PAs) working in these services.
• Provide professional support to your Medical Leads; to support everyone to achieve their developmental ambitions in line with the ongoing development of all gtd healthcare Clinical Assessment Service, Out of Hours Service and Digital Health Services and relevant Clinical staff.
• Work closely with the Senior Management Operations and the nonmedical leadership team to ensure the service is safe, efficient, and effective. You would have responsibilities for clinical performance management utilising the relevant tools for support.

For further details, please refer to the job description attached.

About us

At gtd healthcare we believe we do things differently. Our not-for-profit ethos, with a drive to innovate care offers patients the best experience possible and a unique opportunity to transform services. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

Benefits package

• Paid indemnity cover.
• 2 sessions per year for appraisal and pre-appraisal preparation.
• One week study leave per year pro rata.
• Opportunities available for protected medical leadership time.
• Opportunities for portfolio working across primary and urgent care, in or out of hours & further development e.g. GP trainer, fellowship schemes, Minor surgery and other specialist courses.
• Partnership opportunities available with GMS practices.
• Living wage employer.
• Access to Wagestream, which provides flexible and on-demand access to stream your pay , in real-time, when picking-up extra shifts.
• 30 days annual leave, rising to 32 after five years of continuous service.
• Flexible working hours and policies.
• Family friendly and carer policies.
• Opportunities to apply for innovation and quality awards.
• gtd healthcares wellbeing initiatives, which offer a wide range of tools and resources.
• gtd healthcare social and fun activities.
• Cycle to work scheme.

Job responsibilities

Key duties and responsibilities include:

• You will be the link between gtd Clinical Assessment Service (CAS), Out of Hours Service (OOH) and Digital Health Services and the Medical Director as the subject matter expert on all things relating to gtd CAS, OOH and Digital Health Services.
• You will be the lead clinical link for all our digital innovation developments and be the clinical safety officer. You would be expected to undertake training to ensure appropriate skills are acquired to perform as the Clinical safety Officer.
• You will be part of an Associate Medical Directors Team to ensure that safe and effective patient care is delivered across the gtd footprint.
• You will be supported in developing your leadership and management skills.
• You will take medical responsibility for attending relevant governance groups and participate in incident and complaints management.
• You will support governance agenda ensuring that there is a process in place for clinical audits for OOH and gtd CAS.
• You would be responsible for reviewing / auditing Emergency Department & Northwest Ambulance Service pass back rates and discussing any concerns with clinicians on a 1:1 basis, demonstrating an improvement in clinical performance.
• You would be responsible for the system of clinical performance review that identifies any issues, as well as further targeted measures with individuals who fall below levels in auditing performance. This may include, but not exclusively, issues with conversion rates and productivity of GPs where concerns had been raised (gtd CAS) e.g. discussing these on a 1:1 basis or escalating to GP Adviser's.
• You will be required to attend the monthly Greater Manchester Urgent Primary Care Alliance (GMUPCA) meeting giving feedback to the Medical Director ad hoc and at 1:1 meetings with Medical Director.
• You would be required to work with the Clinical Performance Manager for GMUPCA Clinical Assessment Service on matters relating to gtd performance in the Greater Manchester CAS service.
• You would take responsibility for the Implementation of learning following incidents internally or those shared by partner organisations within the Alliance.
• You would be our subject matter expert in engaging with senior clinical members of the GMA CAS around service development of the GM CAS.
• You would ensure gtd healthcares representation at the clinical reference group.
• Working with the Clinical and Senior Operations Team, you would ensure that all requirements for successful CQC reviews are met.
• You would be required to be part of any recruitment initiative to ensure optimal medical staffing in all our gtd CAS, OOH and Digital Health Services ensuring that our workforce planning agenda is met for this service.
• You will be responsible for the line management of all gtd CAS, OOH and Digital Health Services Leads and support them in the line management of gtd CAS, OOH and Digital Health Services Doctors and relevant clinical staff. You will provide professional supervision, guidance, and support in the completion of job planning.

Other duties:

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Qualifications

• Fully qualified GP with GMC registration.
• Certificate of completion of training in General practice with MRCGP examination or equivalent.
• Included on the GP performers list (with no conditions preventing working or restrictions on practice).
• Comply with annual appraisal and revalidation.
• Eligible to work in UK with UK work permit (if required).
• Full professional indemnity.
• Evidence of continued professional development.
• UK driving license.
• GMC approved GPST educational trainer or desire to develop role.
• Postgraduate qualification in medical management or medical leadership.

Experience

• Experience of working in primary care environment.
• Clear understanding of professional responsibility and accountability.
• Excellent clinical skills in assessment, diagnosis, and management of acute and chronic primary care presentations.
• Experience of increasing staff engagement and motivation to
• Good understanding of the principles of Quality Improvement and its application.
• Good understanding of the principles of clinical governance, including investigation of incidents and complaints and the ability to extract and action quality improvements arising from them.
• Demonstrable record of delivering evidenced based practice and utilising research in practice.
• Experience of designing and delivering effective audit and
• management of change.

Skills and Attributes

• Excellent leadership skills with the ability to influence and negotiate.
• Excellent communication and interpersonal skills.
• Be organised and efficient in record keeping and completion of paperwork.
• Excellent Time management being able to prioritise work and work under pressure.
• Computer literate (Microsoft office) and can work with or rapidly adopt skills in new clinical IT systems.
• Ability to pursue objectives whilst maintaining personal credibility.
• Ability to influence, negotiate and persuade regarding complex or sensitive issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.