Associate, Market Intelligence

COM1000 Office of Communications; Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

Ofcom, the UK’s communications regulator, is seeking an Associate for the Strategy and Research Group to deliver high-quality data analysis and insights for flagship reports.

You will manage data collection from broadcasters, analyse medium-sized datasets with Excel and Power BI, and present findings to senior audiences. Collaboration across teams and external stakeholders is essential.

Qualifications

• Ability to collect, quality assure, analyse and produce insights from medium-sized datasets.
• Strong knowledge of Excel and BI tools.
• Interest in the TV and radio industries, including knowledge of key companies and market developments.
• Generating insights using evidence-driven methods to inform decisions.
• Organising tasks and setting clear goals, managing resources effectively.
• Collaborating with others and sharing information within and outside the organisation.
• Building and maintaining positive relationships with people inside and outside the organisation.
• Clear and concise communication of ideas and information.

Responsibilities

• Manage Ofcom’s TV and radio data collection from industry stakeholders with attention to detail and strong stakeholder management.
• Analyse large datasets to monitor TV industry trends and assess broadcasters’ quotas compliance.
• Source, analyse and interpret market data to inform Ofcom’s projects and reports.
• Contribute industry analysis for Ofcom’s flagship reports (e.g. Media Nations, BBC Annual Report).
• Engage with Ofcom projects to ensure policy work is evidence-based and current.
• Present analysis clearly using graphs, charts and well-written text for senior audiences.
• Support Ofcom’s content policy priorities as outlined in Ofcom’s Plan of Work and 3-year plan.
• Work flexibly with your manager to support other data collection and analysis needs.

Skills

Data collection and analysis

Excel

Power BI

AI tools

Media industry knowledge

Generating insights

Executing plans

Harmonising work

Articulating ideas

Tools

Power BI

AI tools

Job description

Closing Date: 23/10/2026 Group: Strategy and Research Group Management Level: Associate Job Type: Permanent Job Description: Please note that this role will close at 00:01 on Friday 23 October, and therefore we advise getting your application in by no later than midnight on Thursday 22 October.

About Ofcom

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you’ll be part of

The global communications industry is continuing to change at breakneck speed. As the UK’s communications regulator, Ofcom is at the heart of a sector which not only impacts everyone’s lives but also plays a leading role in the UK economy. The Research and Intelligence team is the source of critical information and insight within Ofcom, providing data and analysis on the communication industries. We sit within the Strategy and Research Group and provide first‑class analysis and insight of the UK communications market, serving as the evidence base for Ofcom’s policy and regulatory work. We work collaboratively with other Ofcom teams and with external stakeholders to deliver Ofcom’s objectives. Our work includes leading the delivery of Ofcom’s annual Communications Market Report, Media Nations Report, and Online Nation Report, and advising on the development and analysis of consumer research surveys as well as new and innovative data sources.

The purpose and scope of the role

Associates in the Research and Intelligence team are empowered to display strong analytical skills, excellent communication skills and the ability to work collaboratively. They provide high quality analysis of communications market data, including leading pieces that shape Ofcom’s long‑term thinking and strategy. The role includes drawing insights data and delivering high quality internal and external publications.

Your Key Responsibilities

• Manage Ofcom’s TV and radio data collection from industry stakeholders (public service broadcasters, multichannel services, and radio broadcasters) with careful attention to detail and strong stakeholder management.
• Analyse large datasets to monitor TV industry trends and assess broadcasters’ compliance with quotas.
• Source, analyse and interpret first‑and third‑party market data, ensuring that relevant insights and trends are understood and used to inform Ofcom’s projects and reports.
• Contribute industry analysis for Ofcom’s flagship reports (e.g. Media Nations and BBC Annual Report).
• Engage with a wide range of Ofcom projects and reports to ensure our policy work is evidence‑based and reflects the latest industry developments.
• Present analysis in a clear, concise, and easily accessible way using graphs, charts, well‑written text and presentations to senior internal audiences.
• Contribute to Ofcom’s content policy priorities as outlined in Ofcom’s Plan of Work and 3‑year plan.
• Work flexibly with your manager to provide relevant support to other emerging data collection and analysis needs across the team’s programmes of work.

The skills, knowledge and experience you’ll need for success

• Data collection and analysis: ability to collect, quality assure, analyse and produce insights from medium‑sized datasets using Microsoft Excel and preferably other software (e.g. Power BI, AI tools).
• Media industry knowledge: interest in the TV and radio industries, including knowledge of key companies and emerging market developments.
• Generating insights: use of evidence‑driven methods to gather insights and make well‑founded decisions based on thorough analysis.
• Executing Plans: organising tasks and setting clear goals, managing resources wisely while considering progress.
• Harmonising work: working effectively with others, creating an honest team environment and sharing valuable information and resources.
• Forming relationships: build and nurture positive relationships with people inside and outside the organisation.
• Articulating ideas: ability to express ideas, thoughts, and information in a clear and concise manner, ensuring messages are understood by everyone.

Inclusive hiring at Ofcom

At Ofcom, our mission is clear: to make communications work for everyone. To achieve that, our people must reflect the diversity of the UK, in background, identity and experience. We believe innovation thrives when difference is valued and everyone feels empowered to contribute their ideas and perspectives. That’s why we welcome colleagues of all ethnicities and races, sexes, genders and gender identities, sexual orientations, ages, faiths and beliefs, and those with apparent and non‑apparent disabilities. We value socio‑economic diversity, life experience and neurodiversity too. Whether you’re a carer, a parent, a veteran, or re‑entering work after time away, your voice and perspective matter here. Flexibility is at the heart of how we work because we want you to thrive in a way that suits you best. Most roles can therefore be adapted for part‑time hours, job shares, or other flexible arrangements.

Learn more about our Rewards, Benefits and Wellbeing on our careers page.

Our recruitment process is intentionally designed to be open and accessible. If you need adjustments, information in a different format or an alternative way to apply, contact us at [e-mail] or 0330 912 1378.

As a proud Disability Confident Leader, we guarantee interviews for disabled applicants who meet the essential criteria for a role. You can read more about this commitment here.

Whoever you are, whatever your story, you belong at Ofcom. We make communications work for everyone. As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

Ofcom’s remit is huge – we keep UK citizens and consumers safe from harm and ensure they receive the best possible service from their communications providers. Find out more about Ofcom, where we operate, and the different types of work we do to keep the country connected. At Ofcom we are determined to do all we can to promote diversity and equality inside our organisation and in the wider sectors we regulate. Diversity and equality are fundamental to achieving our purpose to make communications work for everyone. We need to make the best decisions for all UK consumers and citizens. To do this, it is essential that all levels of our organisation are diverse and foster an inclusive culture.