Associate, Market Intelligence

Ofcom; Greater London; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Resourcing email support

Job summary

Ofcom in the United Kingdom is seeking an Associate in the Research and Intelligence team to deliver high-quality analysis of the TV and radio market and to draw actionable insights from data to inform policy and reporting.

You will work with stakeholders, present findings using visuals and concise text, and contribute to flagship reports such as Media Nations and the BBC Annual Report. Strong Excel and Power BI skills are desirable; we offer hybrid working in London.

Qualifications

• Data collection and analysis: collect, QA, analyze and produce insights from medium-sized datasets.
• Knowledge of media (TV/radio) markets and players.
• Evidence-driven methods to generate actionable insights.
• Organise tasks and manage resources to execute plans.
• Collaborate effectively and share information across teams.
• Build and nurture relationships inside and outside the organisation.
• Explain ideas clearly to diverse audiences.

Responsibilities

• Manage Ofcom’s TV and radio data collection from industry stakeholders with attention to detail and stakeholder management.
• Analyse large datasets to monitor TV industry trends and assess quotas compliance.
• Source, analyse and interpret first- and third-party market data and extract insights for reports.
• Contribute industry analysis for flagship reports (Media Nations, BBC Annual Report).
• Engage with projects to ensure policy work is evidence-based and current.
• Present analysis with graphs, charts and concise text to senior audiences.
• Support content policy priorities and collaborate on the 3-year plan.
• Assist across programmes with data collection and analysis needs as required.

Skills

Data collection & analysis

Media industry knowledge

Generating insights

Executing plans

Harmonising work

Forming relationships

Articulating ideas

Tools

Excel

Power BI

Job description

Please note that this role will close at 00:01 on Friday 23 October, and therefore we advise getting your application in by no later than midnight on Thursday 22 October.

About Ofcom

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.

Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you’ll be part of

The global communications industry is continuing to change at breakneck speed. As the UK’s communications regulator, Ofcom is at the heart of a sector which not only impacts everyone’s lives but also plays a leading role in the UK economy.

We sit within the Strategy and Research Group and provide first-class analysis and insight of the UK communications market, serving as the evidence base for Ofcom’s policy and regulatory work. We work collaboratively with other Ofcom teams and with external stakeholders to deliver Ofcom’s objectives. Our work includes leading the delivery of Ofcom’s annual Communications Market Report, Media Nations Report, and Online Nation Report, and advising on the development and analysis of consumer research surveys as well as new and innovative data sources.

The purpose and scope of the role

Associates in the Research and Intelligence team are empowered to display strong analytical skills, excellent communication skills and the ability to work collaboratively. They provide high quality analysis of communications market data, including leading pieces that shape Ofcom’s long-term thinking and strategy. The role includes drawing insights data and delivering high quality internal and external publications.

Your Key Responsibilities

• Manage Ofcom’s TV and radio data collection from industry stakeholders (public service broadcasters, multichannel services, and radio broadcasters) with careful attention to detail and strong stakeholder management.
• Analyse large datasets to monitor TV industry trends and assess broadcasters’ compliance with quotas.
• Source, analyse and interpret first- and third-party market data, ensuring that relevant insights and trends are understood and used to inform Ofcom’s projects and reports.
• Contribute industry analysis for Ofcom’s flagship reports (e.g. Media Nations and BBC Annual Report).
• Engage with a wide range of Ofcom projects and reports to ensure our policy work is evidence-based and reflects the latest industry developments.
• Present analysis in a clear, concise, and easily accessible way using graphs, charts, well‑written text and presentations to senior internal audiences.
• Contribute to Ofcom’s content policy priorities as outlined in Ofcom’s Plan of Work and 3-year plan.
• Work flexibly with your manager to provide relevant support to other emerging data collection and analysis needs across the team’s programmes of work.

The skills, knowledge and experience you’ll need for success

• Data collection and analysis: ability to collect, quality assure, analyse and produce insights from medium-sized datasets using Microsoft Excel and preferably other software (e.g. Power BI, AI tools).
• Media industry knowledge: interest in the TV and radio industries, including knowledge of key companies and emerging market developments.
• Generating insights: use of evidence-driven methods to gather insights and make well‑founded decisions based on thorough analysis.
• Executing Plans: organising tasks and setting clear goals, managing resources wisely while considering progress.
• Harmonising work: working effectively with others, creating an honest team environment and sharing valuable information and resources.
• Forming relationships: build and nurture positive relationships with people inside and outside the organisation.
• Articulating ideas: ability to express ideas, thoughts, and information in a clear and concise manner, ensuring messages are understood by everyone.

Inclusive hiring at Ofcom

At Ofcom, our mission is clear: to make communications work for everyone. To achieve that, our people must reflect the diversity of the UK, in background, identity and experience.

We believe innovation thrives when difference is valued and everyone feels empowered to contribute their ideas and perspectives. That’s why we welcome colleagues of all ethnicities and races, sexes, genders and gender identities, sexual orientations, ages, faiths and beliefs, and those with apparent and non‑apparent disabilities. We value socio‑economic diversity, life experience and neurodiversity too. Whether you’re a carer, a parent, a veteran, or re‑entering work after time away, your voice and perspective matter here.

Flexibility is at the heart of how we work because we want you to thrive in a way that suits you best. Most roles can therefore be adapted for part‑time hours, job shares, or other flexible arrangements. Learn more about our Rewards, Benefits and Wellbeing on our careers page.

Our recruitment process is intentionally designed to be open and accessible. If you need adjustments, information in a different format or an alternative way to apply, contact us at [e-mail] or 0330 912 1378.

As a proud Disability Confident Leader, we guarantee interviews for disabled applicants who meet the essential criteria for a role. You can read more about this commitment here.

Whoever you are, whatever your story, you belong at Ofcom.