Associate Manager, Operational Technology Endpoint Solutions Engineer

SC Johnson; Howe Street; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Associate Manager for Operational Technology Endpoint Solutions. This pivotal role involves collaborating with manufacturing and RD&E teams to identify endpoint requirements and develop standardized solutions. You will leverage your expertise in endpoint management tools like Autopilot and Intune to create secure, efficient solutions. The ideal candidate will possess strong analytical and problem-solving skills, ensuring a seamless user experience across various devices. Join a forward-thinking company committed to innovation and collaboration, where your contributions will help shape the future of technology in a supportive environment.

Benefits

Subsidized Health Care Plans

Flexible Work Arrangements

Vacation Purchase Options

Recreation and Fitness Centers

Childcare Services

Counseling Services

Maternity/Paternity/Adoption Leave

Qualifications

• 5+ years of relevant work experience in IT/OT endpoint management.
• Strong communication skills to liaise between technical and non-technical teams.
• Experience with hardware standards development and enforcement.

Responsibilities

• Serve as liaison to manufacturing and RD&E teams to understand endpoint needs.
• Develop and enforce hardware standards for IT/OT devices.
• Assist with decommissioning legacy endpoint services.

Skills

Endpoint Management

Analytical Skills

Problem-Solving

Communication Skills

Education

Bachelor's Degree in Information Technology

Bachelor's Degree in Computer Science

Tools

Autopilot

Intune

SCCM

JAMF

Job description

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

The Associate Manager, Operational Technology (OT) Endpoint Solutions Engineer is a member of the End User Productivity (EUP) team. EUP is a global team that manages and delivers client solutions to meet current and future business needs, ensuring value realization in the shortest possible timeframe. EUP oversees Microsoft 365, physical and virtual endpoints, collaboration spaces, end-user enablement, and related services.

This position is an individual contributor role responsible for working directly with our manufacturing and RD&E teams to understand their endpoint requirements (computers and mobile devices), identify technology gaps, and develop standardized solutions to be implemented on a global scale. In this role you will also evaluate and maintain endpoint standards for our IT environment.

This is an onsite role in Racine, WI.

KEY RESPONSIBILITIES

• Serve as the End User Productivity liaison to the manufacturing and RD&E teams. Through this relationship, work to gain a comprehensive understanding of their endpoint landscape and any issues or shortcomings they are experiencing

• Coordinate with the EUP endpoint team to build secure solutions that address the needs of manufacturing and RD&E using tools including Autopilot, Intune, SCCM, and JAMF

• Develop and enforce hardware standards to make the user experience more consistent when using IT/OT devices, such as: ruggedized laptops and tablets, industrial PCs (IPCs), laptops, desktops, iPads and Apple TVs

• Collaborate with the Digital Strategy & Transformation team to ensure standard and policy alignment with global manufacturing and RD&E strategies

• Participate in designing and implementing hardware architectures that support the organization's operational needs, while adhering to security requirements

• Develop and maintain a process to initiate the review and replacement of current IT/OT endpoint and peripheral standards based on vendor device lifecycles

• Assist with the decommissioning of legacy endpoint services remaining in the environment, including file-level encryption (EFS), computer imaging process (MDT), and on-premises BitLocker drive encryption (MBAM)

REQUIRED EXPERIENCE YOU'LL BRING

• Bachelor's degree in Information Technology, Computer Science or a related field

• 5+ years relevant work experience

• 3+ years of experience with Information Technology (IT)/ Operational Technology (OT) endpoint management or a related field

PREFERRED EXPERIENCES AND SKILLS

• Experience with hardware standards development and enforcement

• Strong communication and interpersonal skills to effectively liaise between different teams with both technical and non-technical audiences

• Ability to work with a globally dispersed client base

• Strong analytical and problem-solving skills - evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable operational plans and involves others as needed

• Working knowledge of endpoint management tools such as Autopilot, Intune, SCCM, and JAMF

• Proven track record of developing and implementing standardized solutions on a global scale.

• Problem-solving skills to identify technology gaps and develop appropriate solutions.

• Experience coordinating and managing projects related to endpoint solutions

JOB REQUIREMENTS

• Full Time

• Remote work available once a week for eligible employee

• This role is not eligible for relocation

BENEFITS AND PERKS

SC Johnson's total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we're committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to [e-mail]. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.