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Location: Salford, Manchester Quay House, M50 2QH
Length: 3 months
Hours: Mon – Fri 9 am – 5 pm (2 Days per week in office)
Interview Process: 1 stage Microsoft Teams interview
This organization is a major broadcaster in the UK, offering a wide range of television, radio, and digital content.
Role Function:
Working as part of a central Divisional Support Team within People Services or a Divisional HR team within Studios, the role is aligned and embedded within a Division and will partner with divisional teams and/or the business to enable the delivery of all employee lifecycle and divisional people plans in partnership with the wider HR Team.
Key Responsibilities:
- Act as an internal consultant, contracting on key activity required by the Division.
- Effectively grow and manage key relationships within the business and/or the wider HR Team to enable swift and accurate response to requests for support.
- Proactively highlight or support on complex queries and requests received by the divisional team, ensuring they are either resolved or managed appropriately.
- Understand what is important to the Division and their Business Leaders, through being visible and present within both the HR and wider business environment.
- Keep a focus on continuous improvement opportunities, and take accountability for developing options to resolve or set out proposals and options to improve.
- Use internal agreed escalation paths to proactively deal with queries from the divisions.
- Ensure collaboration across the Divisional team and/or People Services to promote a culture of continuous improvement, and share/learn from each other.
- For roles embedded in People Services, raise the profile of People Services, helping the business to understand routes into HR by being an advocate for our digital and self-service approach.
- Accountable for the delivery of quality and timely work, which meets or exceeds the business's expectations.
- Provide internal support within the wider HR and/or People Services team for activities linked to the wider HR agenda.
- Foster a culture of service excellence, role-modelling this and coaching the team to deliver customer focus and management of expectations.
- Use data and analytics to measure the effectiveness of people solutions and understand the landscape for further improvement.
- Work collaboratively with colleagues across HR, facilitating two-way communication between the business, translating business requirements and needs back into the HR and/or People Services function.
- Actively look to embed knowledge transfer both within the division being supported, the divisional support team, or the wider HR team.
- Be an ambassador for the function and represent HR internally and externally (as appropriate).
- Experience of working in complex/matrix structures.
- Able to harness IT tools and systems to enable your performance.
- Able to demonstrate effective interpersonal skills and ability to develop, maintain, and enhance relationships with a variety of contacts; strong influencing and persuading skills.
- Prior experience working with people systems (such as SAP).
- Prior experience working in a centralized/shared service center environment (for roles embedded in People Services).
- Experience in delivering an HR Partnering approach.
Apply Now, the deadline for applications is Tuesday 22nd April at 1 pm.