Associate Field Service Engineer - EML

ABB Schweiz AG; Leeds; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Associate Field Service Engineer to join their dynamic team. In this role, you will execute service work related to emergency lighting systems, ensuring high-quality service delivery to customers across the UK and Ireland. You will collaborate closely with a motivated team, contributing to innovative solutions in the electrification sector while enjoying a supportive work environment. This position offers a unique opportunity to work with cutting-edge technology and make a significant impact on sustainability and efficiency in smart buildings. If you're passionate about engineering and customer service, this could be the perfect role for you!

Benefits

25 days annual leave plus bank holidays

Competitive contributory pension scheme

Life assurance

Flexible benefits scheme

Employee Assistance Programme

Generous employee referral scheme

Qualifications

• Experience in Electrical Engineering and Emergency Lighting Systems is essential.
• Proficient in reading, writing, and speaking English; valid UK driving license required.

Responsibilities

• Perform maintenance and commissioning of emergency lighting systems.
• Work with customers to identify and resolve technical issues on-site.
• Prepare materials and ensure quality for service activities.

Skills

Electrical Engineering

Emergency Lighting Systems

Central Battery Systems

IoT

Building Management Systems

KNX/DALI

Computer Literacy (MS Word/Excel/Teams)

QHSE Compliance

English Proficiency

Education

Degree in Electrical Engineering

Job description

Associate Field Service Engineer - EML

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Service Manager

Your role and responsibilities

In this role, you will have the opportunity to execute service work of low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will deliver quality service to satisfy customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: #Onsite with travel to customer sites and our ABB Leeds office. This role is contributing to the Emergency Lighting Business within the Smart Buildings division of ABB’s Electrification business primarily in the UK and Ireland and occasionally abroad. Main stakeholders are external customers, local Sales Organisation (LSO) and the manufacturing units. You will be mainly accountable for:

• Performing commissioning, replacement and preventive and corrective maintenance of (intelligent) emergency lighting products/systems and Central Battery systems.
• Working with the customer (while on-site) to identify technical issues and opportunities to improve the customer’s operations and eliminate pain points.
• Preparing all material, parts and equipment to ensure they are available and of appropriate quality for service activities.
• Following up all administrative reports and ensuring all are properly signed in a timely manner.
• Executing work on a first-time right approach with customers, and ensuring the job is done on time and meets quality standards.
• Preparing all documents and customer reports to be signed by the customer representative.

You will join a small and motivated EML Service team and will work closely with the Support teams from the Manufacturing Unit and the Local Sales Reps., where you will be able to thrive.

Qualifications for the role

• You are skilled in Electrical Engineering and have an affinity with Electronic Engineering.
• Ability to demonstrate your experience in Emergency Lighting Systems and Central Battery Systems.
• Familiar with IoT, Building Management Systems and KNX/DALI and/or open to be educated on these systems/platforms.
• Proven good computer literacy experience (MS Word/Excel/Teams).
• You are passionate about QHSE and complying with the “Safety First” approach.
• You are proficient in reading, writing and speaking English and are available for frequent travel (90%).
• You hold a valid driving license for the UK.

What's in it for you?

• Enjoy a supportive and solution-driven team environment.
• Help customers in driving efficiency and sustainability, making a strong impact.
• Get exposed to cutting-edge technology in Electrification and have a visible impact on the future.

More about us

As part of our dedication to our employees, ABB UK offers an attractive array of benefits which include: competitive salary, 25 days annual leave plus bank holidays, competitive contributory pension scheme, life assurance, flexible benefits scheme (includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more), internal mobility opportunities, mentorships & access to projects globally, Employee Assistance Programme, and a generous employee referral scheme. For the 5th consecutive year, ABB is recognised as a Top Employer in the UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices. ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications. The Division’s highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers’ carbon reduction strategies. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory