Associate Director: Process Improvement Specialist

ZipRecruiter; London; Hybrid; GBP 70,000 - 75,000; Full time

Job summary

An established industry player is seeking an accomplished Process Improvement Specialist to join their transformation team as Associate Director. This role is central to leading process improvement initiatives, managing end-to-end projects, and collaborating with business and IT teams to enhance operational efficiency. The successful candidate will promote continuous improvement, coach teams on best practices, and utilize Lean Six Sigma methodologies to drive change. This is an exciting opportunity to make a significant impact in a dynamic environment focused on operational excellence.

Qualifications

• Proven experience in process improvement within a global environment.
• Ability to document and analyse complex processes effectively.

Responsibilities

• Lead and manage end-to-end process improvement projects.
• Document and analyse current processes to identify inefficiencies.

Skills

Lean Six Sigma

Process Improvement

Data Analysis

Stakeholder Management

Coaching and Training

Education

Lean Six Sigma Black Belt

Consultancy Background

Experience in Financial Services

Tools

MS Power Platform

UI Path

BPMN

Job description

Job Description

Title: Associate Director; Process Improvement / Lean

Location: London/Remote

Salary: £70-75,000 plus bonus and benefits

Reference: KRS215195

Global Investment and Wealth Manager seeks to attract an accomplished Process Improvement Specialist with strong Lean/Six Sigma background to join the firm's transformation senior management team as Associate Director.

The firm is undertaking a multi-year process improvement journey and are expanding our operational excellence team to drive process optimisation and digitalisation activities. This role will be central in leading process improvement initiatives, owning end-to-end projects as part of the wider operational excellence programme. Reporting to the Head of Operational Excellence, the successful candidate will be tasked with collaborating with business and IT teams to identify, assess and implement process improvements across the business.

Responsibilities

• Document and analyse current processes: Document and examine existing processes, including the collection and visualisation of data, to identify inefficiencies and improvement potential
• Propose and implement solutions: Utilise process improvement techniques to develop and propose solutions to improve processes and oversee their implementation
• Manage end to end improvement projects: Lead and manage projects aimed at improving process efficiency
• Maintain stakeholder relationships: Develop and maintain relationships with stakeholders across the business and IT teams
• Working with Low Code/ Automation team: Interface with low code team to digitalise processes and develop process technology solutions
• Promoting continuous improvement: Promote the benefits of continuous improvement throughout the business
• Coaching and training: coach and train business teams on process improvement methodologies and best practices

Experience, Skills and Competencies Required

• Proven experience working collaboratively within a cross-functional, global working environment
• Comfortable collecting and analysing data to identify opportunities for process improvement
• Passion for continuous improvement and leading change
• Consultancy background
• Experience in Financial Services
• Experience documenting complex processes (BPMN desired)
• Ability to use data analysis and visualisation software to analyse process and operational performance
• Commercially minded and proficient in business case development
• Self-starter who can manage end to end improvement projects with autonomy
• Lean Six Sigma black belt or similar process improvement qualification
• Working knowledge of low code and automation technologies such as MS Power Platform or UI Path desirable

Interested? Apply without delay to Investigo to be considered.