Associate Director - Ongoing Know Your Customer

Lloyds Banking Group; City of Edinburgh; Hybrid; GBP 62,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Associate Director in the Ongoing Know Your Customer Team, where you'll lead a dedicated group of risk specialists. This exciting role involves managing client relationships, assessing risks, and driving continuous improvement initiatives. With a hybrid work pattern, you will enjoy a collaborative environment that values innovation and inclusivity. The position offers a competitive salary and a generous benefits package, including a substantial pension contribution and performance-related bonuses. If you're passionate about risk management and ready to make a significant impact, this is the perfect opportunity for you.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday plus bank holidays

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Proven ability to manage teams and coordinate work effectively.
• Experience in ECP roles with a focus on risk areas.

Responsibilities

• Lead a team of risk specialists assessing client risks.
• Deliver continuous improvement activities in KYC processes.

Skills

Team Management

Partner Management

ECP Risk Knowledge

Coaching Skills

Compliance Programme Design

Business Process Improvement

Job description

Associate Director – Ongoing Know Your Customer

Associate Director – Ongoing Know Your Customer

Locations: Edinburgh / Birmingham / London

Hours: Full-Time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Salary Range: £62,874 - £69,860

End Date: Friday 10 January 2025

This is an exciting opportunity to join the Client Services Ongoing Know Your Customer Team which is made up of c.250 colleagues across 3 locations. You'll be part of a wider team who carries out KYC on existing customers for Business & Commercial Banking and Corporate & Institutional Banking business areas.

Core Purpose:

This is an opportunity to lead a team of risk specialists supporting our LBCM North American Clients, responsible for assessing and investigating standard / high risk factors and recommending whether to maintain clients. You'll also be responsible for completing some investigation on these clients. The role will be split c80% leading team and c20% undertaking the investigation.

We're highly collaborative and help all colleagues to become rounded risk professionals by developing a broad range of skills across our specialisms. We encourage innovation, to focus on risks and streamline wasteful processes. You'll lead in delivering continuous improvement activities.

What You’ll Need:

• Proven ability to manage teams.
• Track record in coordinating work in order to achieve expectations and follow established timelines.
• Partner management skills, to lead important client relationships with guidance from senior colleagues.
• Experience and technical knowledge in an ECP role.
• Knowledge of, or a passion to learn about, ECP risk areas.

And Any Experience Of These Would Be Really Useful:

• Coaching skills and track record of personal development.
• Experience in the design and implementation of a compliance programme while ensuring adherence to regulatory and compliance standards.
• Ability to identify shortcomings, then suggest and implement improvements to existing business practices.
• Knowledge of US Economic Crime Regulations, or a passion to learn about, with a deep understanding of UK ECP Regulations.

About working for us:

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We're proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us.