Associate Director of Student and Academic Administration

Esrc IAA University of Surrey; Guildford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading UK university in Guildford is seeking an Associate Director of Student and Academic Administration. This senior role involves developing high-performing student services and leading a substantial team. The ideal candidate should have extensive leadership experience in higher education and a strong track record of delivering user-focused solutions. The university offers competitive salary and benefits including annual leave and a pension plan.

Benefits

Generous annual leave entitlement

Excellent on-campus leisure facilities

Family-friendly benefits including on-site nursery

Qualifications

• Experience in a large organization within higher education.
• Deep knowledge of student records systems and assessment processes.
• Experience managing large teams and budgets.

Responsibilities

• Develop and deliver services that support the entire student journey.
• Provide leadership to staff across student and academic administration.
• Accountable for exams, graduation, awards, and data management.

Skills

Leadership experience in higher education

Knowledge of student administration

Transformational change leadership

Financial and people management skills

Interpersonal and influencing skills

Job description

Overview

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Associate Director of Student and Academic Administration

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.

We have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world - which we are achieving through the talents and endeavour of every employee.

Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.

Responsibilities

The role We are seeking an experienced and visionary leader to join our Chief Student Officer's Directorate as Associate Director of Student and Academic Administration on an interim basis.

In this senior role, you will be accountable for developing and delivering high-performing services that underpin the University\'s Education and Student Experience strategies, supporting the entire student journey from enrolment to graduation. You will provide leadership to approximately 50 staff across student and academic administration, exams, graduation and awards, student records, fees, data and scheduling.

About you

We are looking for an exceptional candidate with the vision, expertise and leadership skills to deliver service excellence at scale. You will bring:

• Leadership experience in a large, complex organisation within higher education.
• Deep knowledge of student administration and academic registry functions, including student records systems, assessment processes, timetabling and regulatory compliance.
• A proven track record of leading transformational change and delivering user-focused solutions.
• Strong financial and people management skills, with experience managing large teams and budgets.
• Excellent interpersonal and influencing skills, with the ability to build credibility and collaborate effectively with senior academic and professional colleagues.

What we can offer

In addition to salary, you will receive a yearly incremental pay rise, generous annual leave entitlement of 25 days holiday plus 7 university closure days and 8 bank holidays (pro rata for part time roles), a generous pension, access to world-class leisure facilities on campus, a range of travel schemes, and supportive family friendly benefits including an excellent on-site nursery.

How to apply

Please upload a CV and covering letter to the university website explaining how your skills and experience match the role\'s essential criteria.

Interviews will be held in Guildford on 1st October.

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community and particularly encourage applications from under-represented groups, including people from Black, Asian and minority ethnic groups and people with disabilities.