Associate Director, Global Services

Lloyds Banking Group; Leeds; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

Lloyds Banking Group is seeking an ambitious Associate Director for its Global Services team, focusing on managing relationships with Large Corporate clients. This role involves supporting client needs, reviewing proposals, and developing account plans to ensure profitability while fostering a customer-centric culture. The position offers a hybrid working model and substantial benefits.

Benefits

Up to 15% pension contribution

Annual performance bonus

Share schemes including free shares

Flexible benefits like shopping discounts

30 days’ holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Previous banking experience with Corporate/Commercial clients or Professional Practices.
• Ability to visualize and solve complex problems.
• Proactive in relationship building focused on future needs.

Responsibilities

• Support client relationships to identify and meet needs.
• Review client proposals and collaborate with product partners.
• Ensure accurate credit reporting and manage client interactions.

Skills

Relationship building

Negotiation

Problem-solving

Job description

End Date

Sunday 29 June 2025

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Associate Director - Global Services
LOCATION: Leeds/Manchester
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, involving at least two days per week, or 40% of your time, at the office.

About this opportunity

We’re seeking an ambitious Associate Director to join our Global Services team. This role is ideal for a client-focused individual eager to join a high-profile coverage team.

Global Services is part of the wider Services & Public Sector team, managing relationships for Large Corporate clients with turnovers exceeding £100m. Our client portfolio includes large corporates and professional services firms, including many high-profile clients.

Your Accountabilities will include:

• Supporting client relationships to identify and meet client needs, ensuring credit and profitability requirements are satisfied.
• Reviewing client proposals, identifying opportunities for income growth, and collaborating with product partners to implement solutions.
• Ensuring timely and accurate credit reporting.
• Managing client interactions to resolve inquiries and issues satisfactorily.
• Collaborating with the Relationship Director to develop and monitor account plans that balance income and risk, meeting profitability and business objectives.
• Leading changes to bank policies, systems, processes, and practices to improve operations.
• Developing a network of internal and external partners to enhance the bank's profile.
• Supporting our goal of being the ‘Best Bank for Customers’ by fostering a customer-centric culture throughout the relationship lifecycle.

Why Lloyds Banking Group?

We’re on an exciting journey, investing in our people, data, and technology, leading to innovative projects and new ways to work, learn, and thrive.

What we need from you?

• Previous banking experience with Corporate/Commercial clients or Professional Practices, understanding their challenges and requirements.
• Ability to visualize, articulate, and solve complex problems, applying logical thinking to break down issues.
• Proactive relationship building focused on future needs, exceeding expectations, and delivering value.
• Skilled in negotiation and interaction with internal and external customers.
• Consistent achiever, able to persevere, prioritize, and respond quickly to challenges.

About Working For Us

We value inclusivity and diversity, aiming to create a workplace where everyone feels they belong and can excel. Reasonable adjustments during recruitment are available upon request.

Benefits include:

• Up to 15% pension contribution
• Annual performance bonus
• Share schemes including free shares
• Flexible benefits like shopping discounts
• 30 days’ holiday plus bank holidays
• Wellbeing initiatives and parental leave policies

Join us to do meaningful work that makes a difference to millions!

This role is classified under the Senior Manager and Certification Regime, requiring enhanced vetting and ongoing compliance checks. Successful candidates will be published on the FCA’s Financial Services Register and will perform client-dealing functions as defined in FCA regulations.

At Lloyds Banking Group, our purpose is to help Britain prosper. We focus on making a difference for customers, businesses, and communities, offering opportunities to learn, grow, and develop.

We prioritize data security and transparency in our recruitment process, ensuring confidentiality and explaining the reasons for any information requests during background checks.

We are committed to an inclusive culture that reflects the diversity of our society, where all colleagues can contribute and succeed.