Associate Director, Global Business Operations Leader, London Stockley Park (UK)

Gilead; Uxbridge; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Associate Director to lead Global Business Operations in Uxbridge. This role focuses on transforming data into actionable insights, driving operations and governance for data products. You will manage the integration and automation of data processes, ensuring timely and accurate reporting. The ideal candidate will possess strong project management skills and a deep understanding of data analytics in the pharma sector. Join this innovative team and contribute to impactful health solutions globally.

Qualifications

• Proven experience in data platform operations and governance.
• Strong analytical skills with attention to detail and big picture.

Responsibilities

• Oversee data onboarding and integration for automated reporting.
• Drive governance and enhancements for data products.

Skills

Data platform operations

Data product development

Stakeholder management

Data analysis

Project management

Communication skills

Education

Bachelor's degree in relevant field

Master's degree in Data Science or related field

Tools

MS Excel

Business Intelligence tools

Agile methodologies

Job description

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19, and cancer – working relentlessly to develop therapies that help improve lives and ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination, and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone of the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed, and empowered to fulfill their aspirations. Join Gilead and help create possible, together.

Job Description

Associate Director, Global Business Operations Leader, London Stockley Park (UK)

We have an exciting opportunity for an Associate Director to join the Global Decision Sciences & Insights (GDSI) team to help drive our transformation towards a data-driven decision-making organization. This position will be based in our Stockley Park regional headquarters in Uxbridge (UK) and will report to the Senior Director leading the overall group.

This role will bring our global commercial data assets to life through oversight and ownership of our data processes, ensuring effective onboarding onto the new cloud platform and integration with other data sources to enable automated reporting, field execution tools, and advanced analytics. This includes management of our ICF (International Cloud Foundation) global data lake, ownership of Data Products, and key dashboards built on ICF.

Success in this role requires collaboration and stakeholder management across global affiliates, IT, GDSI, and Communications Operations.

The ideal candidate will have experience in data platform operations, data product development, and platform governance.

Summary of Role and Requirements

Main areas of work:

• Business owner for ICF, driving operations, governance, and enhancements such as new data onboarding and KPIs in BRE and Supernova.
• Business owner for ATLAS data products, stitched and curated data on ICF.
• Drive governance across data products and ICF for all affiliates.
• Develop and manage the enterprise data catalog in partnership with IT and GDSI.
• Ensure relevant data is onboarded onto the cloud platform and integrated for consumption and automation.
• Understand reporting needs and develop or enhance reports accordingly.
• Maintain field reports as the single source of truth in live affiliates.

Other Key Responsibilities

• Communicate effectively with country teams, support mutual business needs.
• Articulate data ingestion options and balance standard vs. custom needs.
• Support cloud foundation development for data ingestion and analytics environment.
• Define, prioritize, and implement use cases for ICF enhancements.
• Partner with IT on data ingestion and data mart enablement.
• Seek process improvements and promote new technologies for efficiency and automation.
• Ensure timely data flow and KPI reporting with minimal latency.
• Oversee quality checks for data assurance.
• Leverage support from team members, IT, and vendors.
• Collaborate across global teams and time zones.
• Take on additional projects as needed within GDSI.

Partnerships

• Serve as the internal expert for ex-US data, collaborating with Marketing Sciences and Data Science teams.
• Partner with affiliates and IT to enhance platforms and reporting.
• Organize knowledge sharing sessions on data usage and value.
• Operate with an enterprise mindset focused on outcomes.

Data Quality, Privacy, and Protection

• Partner with legal and compliance to meet privacy and regulatory requirements.
• Implement technology and processes to ensure data integrity and confidentiality.
• Stay updated on regulations and ensure compliance from system and data perspectives.

Essential Competencies

• Lead projects and coordinate cross-functional teams.
• Communicate recommendations clearly to stakeholders.
• Apply strategic thinking and enterprise mindset.
• Build positive relationships within the organization.
• Maintain resilience, proactivity, and drive for excellence.

Knowledge, Experience, and Skills

• Experience with sales/marketing data and analytics in pharma or biotech.
• Knowledge of pharma data sources (e.g., IQVIA).
• Experience with US and ex-US data evaluation.
• Understanding of business transformation and BI platforms.
• Automation mindset and operationalization of processes.
• Strong interpersonal and stakeholder influence skills.
• Ability to ensure accuracy and reliability of analyses.
• Attention to detail and understanding of the big picture.
• Numerate with data analysis and visualization skills.
• Excellent communication skills, technical and non-technical.
• Project management experience, including Agile and design thinking.
• Self-starter with multitasking ability in a fast-paced environment.
• Resourcefulness and problem-solving under pressure.
• Advanced MS Excel and other MS Office skills; BI tools experience advantageous.
• Willingness to travel internationally.

Equal Employment Opportunity (EEO)

Gilead is committed to non-discriminatory employment practices based on protected characteristics and complies with applicable laws.

For current employees and contractors, please apply via the internal portal in Workday.