Associate Director, Global Business Operations Leader, London Stockley Park (UK)

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19, and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination, and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed, and empowered to fulfill their aspirations. Join Gilead and help create possible, together.

Job Description

Associate Director, Global Business Operations Leader, London Stockley Park (UK)

We have an exciting opportunity for an Associate Director to join the Global Decision Sciences & Insights (GDSI) team to help drive our transformation towards a data-driven decision-making organization. This position will be based at our Stockley Park regional headquarters in Uxbridge (UK) and will report to the Senior Director leading the overall group.

This role will bring our global commercial data assets to life through oversight and ownership of our data processes, ensuring data is effectively onboarded onto the new cloud platform and integrated with other data sources to enable automated reporting, field execution tools, and advanced analytics. Responsibilities include management of our ICF (International Cloud Foundation) global data lake, ownership of Data Products, and development of key dashboards built on ICF.

Success in this role requires collaboration and effective stakeholder management across global affiliates, IT, GDSI, and Communications Operations (CommOps). The ideal candidate will have experience in data platform operations, data product development, and platform governance.

Summary of Role and Requirements

Main areas of work:

• Business owner for ICF, driving operations, governance, onboarding, and KPI enhancements.
• Business owner for ATLAS data products, stitched and curated data on ICF.
• Drive governance across data products and ICF for all affiliates.
• Develop and manage the enterprise data catalogue in collaboration with IT and GDSI.
• Ensure data is onboarded onto the cloud platform and integrated for consumption and automation.
• Understand reporting needs and develop/enhance relevant reports.
• Maintain field reports as the single source of truth in live affiliates.

Other Key Responsibilities

• Collaborate with country colleagues, hold meetings, and support mutual business needs.
• Articulate data ingestion options and balance standard vs. custom needs.
• Support cloud foundation development for data ingestion and analytics environment.
• Define, prioritize, and implement use cases for ICF enhancements.
• Partner with IT on data ingestion, enhancements, and data mart enablement.
• Seek process improvements, promote new technologies, and work towards efficiency and automation.
• Facilitate timely data flow and KPIs organization-wide with minimal latency.
• Oversee quality checks and leverage support from team members, IT, and vendors.
• Partner with GDSI and Global Communications Ops teams across time zones.
• Take on additional projects as a member of GDSI.

Partnerships

• Act as the internal expert for ex-US data, collaborating with Marketing Sciences and Data Science teams.
• Partner with affiliates and IT on platform and reporting initiatives.
• Organize knowledge sharing sessions on data usage and value.
• Operate with an enterprise mindset focused on outcomes.

Ensure Data Quality, Privacy, and Protection

• Work with legal and compliance to meet privacy and regulatory requirements.
• Implement protections for data integrity, privacy, and compliance, including analysis validity.
• Stay updated on changing regulations and ensure compliance from systems and data consumption perspectives.

Essential Competencies

• Lead projects and coordinate cross-functional teams and vendors.
• Communicate recommendations and findings clearly to stakeholders.
• Apply strategic thinking and enterprise mindset to challenges and goals.
• Build positive relationships within the Commercial organization, understanding their needs and priorities.
• Demonstrate resilience, proactivity, and a drive for excellence.

Knowledge, Experience, and Skills

• Experience with sales/marketing data and analytics in pharma or biotech.
• Knowledge of pharmaceutical data sources like IQVIA.
• Experience with US and ex-US data, including claims data.
• Understanding of technology-led transformation and BI platforms.
• Automation experience with QA processes.
• Strong interpersonal, influence, and stakeholder management skills in a global environment.
• Ability to ensure accuracy and reliability of complex analyses.
• Attention to detail and big-picture understanding.
• Data analysis, interpretation, and graphical presentation skills.
• Excellent communication skills, both written and oral.
• Project management experience, including Agile and design thinking.
• Self-starter with multitasking ability under tight deadlines.
• Resourcefulness and problem-solving skills.
• Advanced MS Excel and other MS Office skills; BI tools like Tableau advantageous.
• Willingness to travel internationally as needed.

Equal Employment Opportunity (EEO)

Gilead Sciences, Inc. and its subsidiaries are committed to equal employment opportunity and non-discrimination in all employment actions, regardless of protected characteristics or prohibited grounds by law.

For current employees and contractors, please apply via the internal portal in Workday.