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A leading technology services company is looking for an Associate Director, Content to shape compelling stories and influence its audience via high-quality content. Ideal candidates will possess 8+ years of experience in content creation and collaborate closely across departments to drive the organization's message forward. This fully remote position offers a unique opportunity to engage with senior stakeholders and contribute significantly to the company's content strategy.
Associate Director, Content - The Kyndryl Institute page is loaded
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Are you passionate about shaping compelling stories and driving real business impact through thought leadership content? We’re looking for an Associate Director, Content to help define and elevate the voice of The Kyndryl Institute .
In this role, you’ll partner closely with our Editorial and Production Lead and VP of Marketing to craft and execute a content strategy that inspires action and positions Kyndryl as a leader in the market. You’ll lead the creation of high-quality, persona-driven content—including long-form articles and multimedia projects—always with a sharp eye for unique angles, storytelling, and editorial standards.
A core part of your role will be conducting interviews with internal and external experts and translating those conversations into compelling, business-aligned content for a broad C-Suite commercial audience. You will be accountable for researching, developing, and writing pieces that showcase original perspectives and deep industry insights.
Collaboration is at the heart of this role. You’ll support the Editorial and Production Lead to ensure all content is timely, relevant, and aligned with The Kyndryl Institute ’s goals. You’ll work hand-in-hand with wider Marketing, Corporate Affairs, Consult, and external partners; contribute to campaign integration; and champion quality standards. You will also contribute to the evolution of video and multimedia strategy—drafting scripts, reviewing content, and partnering with production teams.
As an ambassador for The Kyndryl Institute , you’ll work across the organization to identify and amplify key stories, help shape communications, and serve as a custodian for quality and editorial standards. You will also manage agencies and freelancers as needed, and project manage initiatives to help establish and expand the Institute’s influence.
If you thrive at the intersection of creative strategy and business outcomes—and enjoy finding and telling the stories that matter—we’d love to hear from you.
Key Responsibilities
Support the Editorial Lead to ensure all content is compelling, timely, and business-aligned;
Develop and execute content strategies in partnership with the Editorial Lead and VP Marketing;
Lead the creation of long-form articles, thought leadership pieces, and multimedia assets for The Kyndryl Institute;
Conduct interviews with subject matter experts and turn their insights into original, high-quality content;
Research relevant topics, write contributor briefs, and guide others in developing content;
Act as a champion for quality and brand standards, working closely with Marketing, Corporate Affairs, and Consult teams;
Measure and report on content effectiveness; make recommendations to improve reach and engagement;
Contribute to the evolution of video and multimedia strategy, including drafting scripts and providing editorial review;
Support integration of Institute content into multichannel campaigns, maintaining the Institute’s independent voice;
Serve as an ambassador for The Kyndryl Institute internally and externally;
Manage agencies, freelancers, and project work as required;
Occasionally support broader Kyndryl Consult initiatives.
Who You Are
You’re an exceptional communicator and storyteller who:
Has 8+ years’ experience in content creation, editorial, or journalism (technology or consulting sector experience a plus);
Has demonstrable experience conducting interviews and turning them into high-quality written content;
Is adept at synthesizing complex inputs into clear, engaging, and actionable content for senior audiences;
Thrives in collaborative environments and enjoys working cross-functionally with a diverse set of stakeholders;
Brings strong research and editorial skills, always looking for interesting angles and unique perspectives;
Has experience developing content strategies, writing contributor briefs, and maintaining high editorial standards;
Is comfortable managing multiple projects and priorities in a fast-paced setting;
Demonstrates a growth mindset, with a focus on continuous improvement and impact.
Bonus points for:
Journalistic background or agency experience
Experience with multimedia and video strategy
Experience across technology or professional services sectors
Ready to make your mark?
Join us and help tell the stories that shape the future of technology.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
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At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.