Associate Director, Consulting, GenAI & Operating Model Transformation, Deloitte Legal

Deloitte LLP; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading professional services firm is seeking an experienced Associate Director for its Legal Management Consulting practice in London. This role involves leading strategic projects, managing multidisciplinary teams, and improving operational efficiencies within legal departments. Ideal candidates will possess strong consulting experience, excellent communication skills, and a strategic understanding of the legal market. The firm offers a hybrid working model, fostering a culture of inclusivity and growth.

Benefits

Flexible working hours

Professional development opportunities

Supportive team environment

Qualifications

• Experience leading multidisciplinary teams.
• Strong background in legal consulting.
• Ability to manage project budgets and resources.

Responsibilities

• Lead high-quality consultative services in legal industry.
• Manage performance and development of junior staff.
• Expand service offering focused on legal department efficiency.

Skills

Excellent organizational skills

Interpersonal skills

Client relationship management

Communication skills

Change management skills

Strategic understanding of the legal market

Time management

Professional demeanor

Education

Proven consulting experience

Tools

MS Office

Job description

Overview

The Legal Industry has traditionally been one of the most profitable and resilient professional services sectors. As the world has become more complex and litigious, in-house legal teams have grown significantly over the past 20 years while driving demand at major law firms. With the advent of GenAI, the industry faces disruption and opportunities for those who innovate. Our legal management consulting (LMC) practice leads the market in this transformation and is experiencing significant growth. We are seeking entrepreneurial and highly motivated management consultants to join us on a journey to lead the industry through this period of change. While legal industry experience is ideal, we are looking for people with the right core consulting skills and mindset to support this unique industry challenge.

Connect to your career at Deloitte

Deloitte drives progress. Using our range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people, build teams of future thinkers with diverse talents and backgrounds, and empower them to reach for and achieve more.

Connect to your opportunity

Our Legal Management Consulting business is looking to hire an Associate Director with proven consulting experience to be part of a team delivering high-quality consultative services in a marketplace disrupted by GenAI. For law departments, there are significant opportunities to improve productivity and reduce cost. In-house legal teams are re-thinking how they add value to the enterprises they support—e.g., by avoiding litigation rather than merely managing it. Law firms are facing challenges to their traditional hourly model as GenAI changes how work is delivered. Deloitte uniquely positions itself to support both sides of the market.

Assignments will cover the full spectrum of the legal market with a significant focus on GenAI impact. The role involves assessing strategic opportunities, transformation, and operational improvement of legal departments, and changing service delivery models in law firms. Client projects will be challenging and complex; you will lead multidisciplinary teams, help develop client relationships, and contribute to go-to-market strategy.

This is a unique opportunity to join the team as it expands and helps position Deloitte Legal Management Consulting as a clear market leader.

• Primarily focusing on delivering strategy, transformation, and operational improvement projects to fulfil and exceed client expectations, catalyzed by GenAI.
• Leading projects or workstreams as part of larger programmes, delivering operational redesign and transformation projects to major clients and building expertise in this area.
• Playing an important role within the sales process, helping to develop new business opportunities and client relationships as well as selling in within existing client environments while overseeing project delivery.
• Managing the performance and development of more junior staff and leading diverse teams within an inclusive culture where contribution is recognised.
• Helping to expand and improve our service offering focused on legal department efficiency, from operating model review and redesign through transformation and outsourcing.
• This is an exciting opportunity to join the team as it grows and takes a leading role in its success.

Connect to your skills and professional experience

• Excellent organizational and interpersonal skills with the ability to lead and manage multidisciplinary teams including clients and suppliers as well as colleagues.
• Excellent written and verbal communication with strong client relationship and stakeholder management, adaptable to different audiences.
• High level of proficiency with MS Office and expertise in data analysis and presentation.
• Proven line management and team leadership experience, including training and developing team members.
• Strong programme and change management skills with proven experience in managing project resourcing, budgets, and profitability.
• Good strategic understanding of the legal market and its future development with ideas for client offerings or internal improvements, and experience bringing new services to market.
• Flexible, can-do approach and positive mindset. Enjoy leading and working with diverse teams to overcome challenges and exceed client expectations.
• Excellent time management and attention to detail with the ability to maintain professional standards under deadlines.
• Professional demeanor and high level of personal accountability, with high standards of client care, confidentiality, and integrity.

Connect to your business – Deloitte Legal

By connecting legal expertise and technological innovation, we’re creating a new future for law. We blend advisory capabilities with technology, process, and change management to move from advice to implementation and management of legal operations. We deliver practical solutions to real business problems for legal buyers. Join us and experience the future of law, today.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte follows suit. These controls provide important legal protection for both you and the firm. We are subject to audit regulations, including personal independence constraints related to financial interests and certain relationships. The recruitment team will provide further detail as you progress through the process, or you can contact the Independence team on request.

Connect with your colleagues

"LMC really is a fantastic team to be a part of: you’ll work with talented, supportive colleagues on projects that reshape how in-house legal teams and law firms operate. From reimagining global legal operating models to exploring GenAI and emerging tech, no two projects are the same. It’s a fast-paced, collaborative environment where you’ll learn, innovate, and make a real impact on the future of legal services." - Ellie, Deloitte Legal

"Our ability to seamlessly integrate legal services into broader solutions offered by Deloitte is a differentiator compared to traditional law firms. Deloitte also has impressive proprietary technology we can use to streamline/improve the delivery of legal services. We are ahead of the competition in this regard, including the other Big Four." - Benjamin, Deloitte Legal

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career with your home life. We support flexible working through our hybrid policy. Depending on the role, you’ll work from your local office, virtual collaboration spaces, client sites, and remotely. You’ll have opportunities to meet face to face when needed, while collaborating and learning from colleagues, sharing experiences, and building relationships that fuel your career and wellbeing. Please check with your recruiter for specific working requirements.

Our commitment to you

Making an impact is more than what we do: it’s why we’re here. We strive to create an environment where you can experience a purpose you believe in, the freedom to be yourself, and the capacity to go further. We want you—the true you—with your strengths, perspective, and personality. We nurture a culture where everyone belongs, feels supported and heard, and is empowered to contribute. We also prioritise wellbeing, so you can perform at your best. Your expertise is our capability, so we’ll help it grow. Through world-class development, you’ll gain invaluable technical and personal skills, and you’ll learn how to lead at any level.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work, and you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers