Associate Director - Commercial Property Management

Beach Baker; Croydon; On-site; GBP 60,000 - 70,000; Full time

Job summary

Beach Baker is recruiting an Associate Director for its Commercial Property Management team in Croydon. You will lead a high-profile on-site operation, managing relationships with occupiers, clients and professionals, while supporting the on-site team and junior surveyors.

The role demands a strong commercial mindset, extensive PM experience, and proven client management skills within a major asset. This senior position offers clear progression within a national property business.

Qualifications

• MRICS qualification is required.
• Significant commercial property management experience at Associate Director level or above.
• Strong understanding of service charges, landlord and tenant matters, and asset management objectives.
• Experience managing client relationships and leading meetings.
• Strong financial and analytical skills.
• Experience mentoring or managing junior surveyors desirable.

Responsibilities

• Manage service charge budgets, reconciliations and occupier charging.
• Prepare financial reporting and cashflow.
• Oversee client relationships and regular reporting.
• Administer leases and licences.
• Oversee rent recovery and credit control.
• Engage tenants and manage stakeholders.
• Oversee lease events and compliance.
• Lead ESG initiatives and sustainability projects.
• Supervise facilities management and suppliers.
• Conduct property inspections and asset presentation.
• Handle insurance renewals, claims and risk.
• Support acquisition, disposal and transition activity.

Skills

Client relationships

Financial reporting

Service charge management

Asset management

Mentoring junior staff

Education

MRICS

Job description

Associate Director - Commercial Property Management

Croydon | South London

£60,000 - £70,000

Beach Baker is working with a leading UK property consultancy to recruit an Associate Director into its Commercial Property Management team in Croydon.

This is a senior, client-facing position managing a high-profile commercial asset alongside a multidisciplinary on-site team. The role would suit an experienced Property Management Surveyor looking to take ownership of a major instruction while continuing to develop client relationships and mentor junior team members.

The Role

Working closely with both the client and on-site operational teams, you will be responsible for all aspects of commercial property management, including:

• Management of service charge budgets, reconciliations and occupier charging
• Financial reporting, cashflow management and budget preparation
• Client relationship management and regular reporting
• Lease and licence administration
• Rent recovery oversight and credit control
• Tenant engagement and stakeholder management
• Lease events, compliance and property management due diligence
• ESG initiatives and sustainability projects
• Oversight of supplier and facilities management performance
• Property inspections and asset presentation
• Insurance renewals, claims and risk management
• Supporting acquisition, disposal and transition activity

This role requires a strong commercial mindset alongside the ability to build relationships with occupiers, clients, contractors and professional advisers.

About You

• MRICS qualified
• Significant commercial property management experience, ideally at Associate Director level or above
• Strong understanding of service charges, landlord and tenant matters and asset management objectives
• Experience managing client relationships and leading meetings
• Strong financial and analytical skills
• Confident working with complex commercial assets and multiple stakeholders
• Previous retail experience would be beneficial but is not essential
• Experience mentoring or managing junior surveyors desirable

What's on Offer?

• Opportunity to work on a significant commercial instruction
• Direct exposure to major institutional clients
• Supportive and collaborative team environment
• Clear progression opportunities within a nationally recognised property business
• Varied role covering client management, operational delivery and strategic asset oversight