Associate Director, Client Teams

WPP Media Limited; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Job summary

WPP Media Limited is seeking an Associate Director, Planning to lead and shape cross-functional planning for two nationally recognised brands, Indeed and Moonpig. You will oversee day-to-day account operations, ensure high-quality output, and partner with strategy, data, technology, and creative teams to drive growth across brand and performance channels.

You will build strong client relationships, act as the strategic conduit across teams, and help shape future communications and media plans

Qualifications

• Experience leading planning for multi-brand digital campaigns.
• Proven ability to manage senior client relationships.
• Experience working with brand and performance planning teams.

Responsibilities

• Oversee the day-to-day running of both accounts and ensure workflow and accuracy.
• Lead planning projects from start to finish and coordinate with specialists across teams.
• Build senior client relationships and act as the primary client contact and trusted strategic partner.

Skills

Strategic planning

Client relationship management

Team leadership

Communication skills

Problem solving

Job description

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

3645- Associate Director, Planning

Role Summary And Impact

This is a fantastic opportunity to join a team working across two distinctive and nationally recognised digital businesses: Indeed, the world’s leading job site, and Moonpig, the market‑leading online destination for personalised cards and gifts. You will have the chance to shape the team’s culture, ways of working and ambition, while contributing to two dynamic businesses.

You will help shape integrated communications across brand and performance media for both clients, tackling distinct business challenges and delivering work that has a visible impact on customers, commercial growth and brand relevance. The role offers variety across Indeed’s employment marketplace and Moonpig’s personalised gifting business, requiring adaptable thinking and consistently strong planning.

As Associate Director, you are critical to the delivery of this ambition; working closely with the Business Director, and agency strategists you will be a key interface for our clients and lead planning projects from start to finish, acting as the conduit who brings together our specialists to deliver exceptional work.

You will oversee the day-to‑day running of both accounts, ensuring flow and accuracy of work and that the campaign management process follows best practice. You are across all communications and establish yourself as the first port of call for clients.

You will build a strong relationship with your clients and become a trusted strategic partner – showing a deep understanding of your clients’ business and how communications can drive growth.

This role would suit someone experienced at working with clients who activate across multiple channels, from Performance through to Brand. And enjoys working closely with the specialists to execute great planning, and great results.

• Work across two nationally recognised, digital‑first brands operating in dynamic and highly competitive categories.


• Influence major campaigns spanning brand‑building, customer acquisition, digital performance, seasonal moments and retention.


• Help solve strategic challenges that connect media investment to measurable outcomes, from connecting people with employment opportunities to helping customers celebrate important relationships and occasions.


• Collaborate with leading specialists across strategy, data, technology, creative and activation.


• Build senior client relationships and gain visibility across both the client organisation and WPP network.


• Play a meaningful role in communications around the future of work, digital marketplaces, e‑commerce innovation and the occasions that matter most to customers.


• Join an ambitious team with a genuine opportunity to shape its culture and ways of working, influence the future direction of both accounts and develop your career through exposure to two very different client businesses.

Skills And Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.


• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.


• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.


• Strong management and client relationship skills


• People management skills to support AM in the management and development of Planners and Execs


• Solution focused mindset


• Enthusiasm, curiosity, and a team player mentality


• Self‑motivated; an ambition to make the ordinary extraordinary


• A thirst to learn – be that the client’s business, people, brands, industry, trends etc


• An ability to prioritise and delegate, as well as manage both up and down


• Empathetic and self‑aware


• Motivated to drive business results for Indeed, Moonpig and EssenceMediacom


• Positive, proactive approach to problem solving


• Calm under pressure


• Accurate verbal and written feedback and instructions

Life At WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in‑office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we’re together, fostering creativity, collaboration, and connection in this open and supportive environment. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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