Associate Director - Change Delivery

Vermelo RPO; London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

An established industry player is seeking an Associate Director of Change Delivery to lead their Change Portfolio. This pivotal role involves overseeing the delivery of complex change projects, collaborating with senior leadership, and ensuring quality assurance across initiatives. The ideal candidate will have extensive experience in managing large-scale change portfolios and a strong background in stakeholder management. This dynamic position offers a collaborative environment and the opportunity to drive significant improvements within the organization. If you're ready to make an impact in a fast-paced setting, this role is perfect for you.

Benefits

Private Medical Healthcare Plan

28 Days Annual Leave Plus Bank Holidays

Discounts and Cashback Through Benefits Scheme

Life Assurance of 4x Salary

Qualifications

• Experience managing complex change portfolios (£25m+).
• Proven delivery of complex change in Financial Services, Retail, Technology.

Responsibilities

• Oversee the Change Portfolio and ensure its successful delivery.
• Build strategic relationships with internal and external stakeholders.
• Lead initiatives to improve delivery processes and frameworks.

Skills

Change Portfolio Management

Stakeholder Communication

Leadership

Agile Delivery Methods

Waterfall Delivery Methods

Quality Assurance

Risk Management

Project Management Qualifications

Education

Formal Project/Portfolio Management Qualifications

Job description

Associate Director Change Delivery

This is a Senior Leadership position responsible for the successful delivery of the Markerstudy Change Portfolio, overseeing Head of Change Delivery roles and their teams.

This is a hybrid role, based at one of our offices in Manchester, London, Southport, Stoke-On-Trent, Peterborough, or Portsmouth.

Typical Accountabilities:

1. Change Portfolio Oversight
   • Ensure the delivery of the Markerstudy Change Portfolio through appropriate Programmes and Projects.
   • Oversee and line manage Head of Change Delivery roles and their teams.
   • Collaborate with the Director of Change Strategy and the Head of PMO to design and update the Portfolio structure.
   • Monitor Portfolio performance against KPIs and take corrective actions as needed.
2. Stakeholder Management
   • Build strategic relationships with internal and external stakeholders at all levels.
   • Establish clear responsibilities within the Change Leadership Team.
   • Support teams in removing blockers and resolving escalations.
3. Assurance
   • Own first-line Quality Assurance for the Portfolio, Programmes, and Projects.
   • Work with the PMO to improve QA processes.
   • Make informed decisions within delegated authority limits.
4. Risk & Issue Management
   • Partner with the Head of PMO to manage Risks and Issues at the Portfolio level.
   • Identify and manage dependencies between portfolios.
5. Process Improvement
   • Lead the design of process and tooling improvements to reduce cycle times and costs.
   • Promote a culture of continuous improvement.
6. Other
   • Deputise for the Chief Change Officer as needed.
   • Engage in professional development and industry innovation.
   • Support team development through coaching and encouragement.
   • Perform additional duties as required.

Skills & Experience:

• Experience managing complex Change Portfolios (£25m+).
• Leadership of Heads of Functions and Programme Managers.
• Proven track record in delivering complex change, preferably in Financial Services, Retail, or Technology.
• Stakeholder management at all levels, including C-suite.
• Knowledge of various delivery methods (Waterfall, Agile at scale).
• Formal qualifications in Portfolio, Programme, or Project Management.
• Insurance industry experience is advantageous but not essential.

Why us?

Markerstudy Insurance Services Limited (MISL) is a leading Managing General Agent in the UK, specializing in niche motor insurance products with a strong market presence and excellent relationships with intermediaries.

What we offer in return?

• A collaborative, fast-paced work environment
• Private medical healthcare
• 28 days' annual leave plus Bank Holidays
• Discounts and cashback on shopping, dining, travel, and more
• Life Assurance of 4x salary
• Offices in London, Manchester, Peterborough, Stoke-On-Trent, Southport, and Portsmouth